|Route:||Cuzco to La Paz|
|Transport:||Overland expedition vehicle, Private bus, Train|
Bolivia's major attraction is its wild natural beauty, with much of the country being very remote and off the beaten track! The country is divided into two distinct regions, the Amazon and the Altiplano, with the Yungas cloud forest regions in between the two.
Bolivia is a fantastic country for the outdoor enthusiast, with horse riding, trekking, mountain biking and jeep trips available in many of the areas we travel through. Its landscapes are truly remarkable, with its salt pans, high lakes, mountains and beautiful jungle making it a great destination for any traveller.
The dizzying heights of the city of La Paz are enough to take your breath away! With buildings that hug the side of the canyon, and the spectacular views of Mount Illimani, the city is over 3,650 metres above sea level and is one of the fastest growing in Latin America.
There are many areas of natural beauty in Bolivia, with one of the most unbelievable and overlooked areas being the surreal and phenomenal coloured lakes and landscapes of the high Altiplano near Laguna Colorada. More famous and equally as stunning, the perspective-bending salt flats of Salar de Uyuni are an awe-inspiring natural wonder. At opposite ends of the country are the steamy jungles of Bolivia's Amazon region - teeming with wildlife and explored by boat, the area receives very few visitors despite its fantastic highlights.
Bolivia has some interesting towns to explore, such as the serene city of Sucre, the buzzing city of La Paz and the mining town of Potosí. There are some excellent activities to get involved with, such as trekking across the tranquil Isla del Sol on Lake Titicaca, exploring the silver mines of Cerro Rico, and of course mountain biking down the famous 'World's Most Dangerous Road' near La Paz!
Bolivia is truly one of South America's most beautiful spots and a highlight of many people's travels through the continent!
Peru is is a wonderland of historical treasures, home to some of South America's most glorious landmarks, and has a seemingly endless selection of optional activities to partake in all over the country.
Peru is perhaps most famous as being the ancient homeland of the Inca civilisation. Cuzco was the ancient capital of the Inca empire, and even today many of its buildings have original Inca stonework as part of their structure. The Incas had a highly organised and labour intensive society.
They managed to conquer vast tracts of land and, through strong central and regional government, retained control over an empire that spanned South America, from mid Colombia in the north, to the middle of Argentina in the south - their domination over this region of South America lasted for over four centuries, and their legacy is evident all over this area.
The most famous Inca site is undoubtedly the spectacular ancient hilltop city of Machu Picchu, one of the New Seven Wonders of the World, and the Inca Trail through the Andes near to it. You can trek through the countryside making your way through the unspoilt land and view the breathtaking scenery that carries on to the horizon and beyond. When you reach Machu Picchu you will realise what a beautiful place it is - no photograph can really do the site justice. The long-forgotten city was rediscovered by Hiram Bingham in 1911, and is simply awe-inspiring and a real must-visit place in South America.
Other incredible historical sites in Peru include the mysterious Nazca Lines which were etched into the desert floor by the pre-Inca Nazca civilisation, the colossal Chimú-era adobe city of Chan Chan near Trujillo, and the phenomenal ancient city of Chavín de Huantar in the mountains of the Cordillera Blanca. Peru has some beautiful colonial towns to explore.
The capital is the chaotic city of Lima, founded by the Conquistador Pizarro in 1535 - and the beautiful cobbled streets and buzzing atmosphere of Cuzco and Arequipa make them towns that you'll never want to leave!
Peru is also flowing with fabulous landscapes, from the desolate northern deserts to the towering mountains of Huaraz, from the sweltering jungles of Puerto Maldonado to the serene beaches of Punta Sal, and from the breathtaking Colca Canyon to the colossal Lake Titicaca, the sheer variety of Peru's landscapes make it one of the world's most beautiful destinations.
Peru has a wide range of outdoor activities, from trekking in Cuzco to white-water rafting in Arequipa to sandboarding in the Huacachina Deserts, there are so many fun things for everyone to do. Peru also has a distinctive cuisine, including lomo saltado, maize soup, and of course the delicious ceviche on the coast.
The history and sites of Peru are outstanding, but also the friendly welcome visitors receive makes Peru one of the most enjoyable countries in the world to visit.
Border information: if you are joining in Cuzco, you will most likely enter Peru at Cuzco Alejandro Velasco Astete International Airport.
There will be an important group meeting at 10:00am at the joining hotel - please look out at the hotel reception for a note from your leader with more details about this important meeting. There will be a further meeting this evening for our Community and Classic Inca Trails, where we will have a full detailed briefing from our local trekking guides about the next few days!
The rest of today will be free to explore the wonderful city of Cuzco, discover its many historical gems, or to take part in number of optional activities near the city.
In Cuzco we will stay in a good colonial hotel.
Calle Saphi No. 845
Tel - + 51 8422 2771
The Inca Empire was the largest empire in the pre-Columbian Americas - the civilisation arose in the early 13th Century CE under the leadership of the first Inca ruler Manco Capác, founding the city of Cuzco as their capital. The civilisation thrived in the area until 1438, when the new leader Pachacuti embarked on a massive campaign of expansion and used military conquest and peaceful assimilation to incorporate a massive portion of western South America under his control - at its largest, the Inca Empire stretched all the way from southern Colombia through Ecuador, Peru, Bolivia, northwest Argentina, all the way down to central Chile.
In 1526, the Spanish conquistador Francisco Pizarro first entered Inca territory from his expedition through Colombia. After quickly determining that it was evidently a civilisation of great wealth and power, he quickly received royal permission to conquer the empire - he decisively kidnapped and later executed the Inca ruler Ayahualpa in 1533 and installed their own puppet ruler, Manco Inca Yupanqui. The new leader quickly turned on the invaders and briefly took control of Cuzco for the Incas again, until the Spanish finally pushed them back permanently from the city. The remnants of the civilisation formed a Neo-Inca state centred around Vilcabamba in the mountains above Lima until the Spanish invaded them completely in 1572, ending the last major resistance to their rule in Peru.
Any adventure tour to Peru naturally centres around the stunning city of Cuzco - it is world-famous as the gateway to the spectacular ruins of Machu Picchu and the various Inca trails through the Peruvian highlands. However, the city is a fantastic destination in its own right, and many of its buildings still retain some of the original Inca stonework as part of their structure. This unique and intricate stonework was an ingenious construction method that prevented damage from earthquakes - examples of their amazing building techniques can still be seen in and around Cuzco, including the famous 'twelve-sided stone', now part of the logo of Cuzco's native Cusqueña beer!
A good place to start your explorations is the majestic main plaza, surrounded by cobbled streets lined with attractive colonial buildings. Head up the hill into the neighbourhood of San Blas and you will discover another hidden square with a quiet laid-back feel. All the streets are lined with shops, bars and restaurants, from small local cafes to five star dining experiences. There are also some fantastic museums and historical sites in and around the city, showcasing the wonderful history and culture of the Incas.
These four days will be spent trekking in the Andes, either on our pioneering Community Trek or on the Classic Inca Trail. We will have a tour of the Sacred Valley, embark on our various treks, and end up at the phenomenal Inca site of Machu Picchu, one of the New 7 Wonders of the World!
Please see the Inca Trails section at the bottom of the detailed trip notes for each departure for details of the Community Trek and the Classic Inca Trail, as well as our non-trekking MAPI alternative.
We will camp during these nights (except for the first night of the Classic Trail and the last night of the Community Trek, which are both in a local hotel in Ollantaytambo).
Options for the treks from Cuzco (please see the bottom of the Trip Notes for more details):
Option 1 - Wild Andes Trek
Hike on unspoiled Inca Trails through the stunning remote Andean scenery away from other tourists, on our exclusive Wild Andes Inca Trek. If you choose this option you will get a small refund from kitty.
Option 2 - Classic Trek
Trek the Classic Inca Trail up the Royal Inca Road. Your kitty has been budgeted to accommodate for this option as it is the most costly of the 3 options.
Option 3 - Train Package (non-trekking option)
Relax in Cuzco and take the train to Machu Picchu without trekking. If you choose this option you will get a refund of the cost difference from kitty.
Important note: You must advise us at the time of booking if you wish to book the Classic Inca Trail or the Train Package (non-trekking option), otherwise you will automatically be booked onto our Wild Andes Trek.
|Included in Kitty|
Visit the incredible remains of the Inca temples of Sacsayhuaman and the Sacred Valley on a guided tour
|Included in Kitty|
Take a guided tour of the fantastic Inca temples at Ollantaytambo
|Included in Kitty|
When people talk about "The Inca Trail", they are usually referring to a particular trekking route that follows an ancient pathway that leads to Machu Picchu. However there are a huge number of Andean Trails that criss-cross the Urubamba Valley and surrounding mountain ranges, many of which are genuinely remote and rarely used by western tourists. On our Dragoman tours that travel via Cuzco we offer you the choice to trek either the Classic Inca Trail or our unique alternative, the Wild Andes Trek, which is exclusive to Dragoman.
The Classic Inca Trail
The Classic Inca Trail route usually starts at Kilometre 82 of the Cuzco-Aguas Calientes railway, taking in Abra Warmihuañusca (Dead Woman's Pass, 4,200m) and the ruins of Phuyupatamarca and Wiñay Wayna en route, eventually arriving at the Sun Gate above Machu Picchu early in the morning after 3 days of trekking. This route is still extremely popular as it is seen by many as the original Inca Trail, and it is also probably the best trek to choose if you're really interested in history and archaeology, because of all the smaller Inca sites it passes along the way. Unfortunately, due to its own popularity, the Classic Trail is always very busy, with around 500 people starting the trek every day - due to there being restrictions on camping areas, the campsites are often very busy with other trekkers as well. Nevertheless it is still an awesome trek, passing through some stunning scenery from snow-capped peaks to abundant cloud forests, and the sense of achievement you'll have when you catch your first sight of Machu Picchu is something you'll never forget. Please note that the Classic Trail is always closed for maintainance during the entire month of February each year.
The Wild Andes Trek
Dragoman's Wild Andes Trek is a unique trekking route where you'll hike through pristine unspoilt Andean scenery, walking ancient Inca Trails and passing by local communities. This trek is all about getting away from the overcrowded thoroughfares of the Classic Inca Trail and getting out into the real Andes - not to mention being part of a project with provides a genuine, direct benefit to the host communities we travel through, by supporting education, income generation and environmental sustainability projects. The trek itself is about the same as the Classic Inca Trail in terms of length and difficulty, taking three to three and a half days and ascending to about 4,700m when you cross the highest pass. The scenery out here is truly magnificent, spectacular mountain peaks, verdant hillsides dotted by isolated villages and the odd llama and alpaca, you are unlikely to see another tourist here. Although you won't trek into Machu Picchu via the Sun Gate as on the Classic Trail, you will arrive to Machu Picchu well rested after a night in a comfortable hotel and ready to get the most out of the tour of this magnificent site.
The valley of the Urubamba river is more often referred to as "The Sacred Valley". In the Peruvian highlands close to the Inca capital of Cuzco, the valley extends from the small market town of Pisac to Ollantaytambo, nestling at the foot of the Andean mountain ranges that are home to the magical lost Inca city of Machu Picchu.
Together with Machu Picchu itself, the Sacred Valley was a cradle of the Inca Empire and the area is littered with archaeological sites including the magnificent ruins of Pisac with its famous terraced fields, the old temple complex of Sacsayhuaman and the remarkably well-preserved Inca city of Ollantaytambo. Together with the temperate climate, lively markets, sleepy Andean villages and stunning surrounding landsccape, the rich history of the area makes it a truly bewitching place.
This morning we will arrive at Machu Picchu, one of the world's most incredible and iconic historical sites. We'll have a guided tour with a local expert, and then have plenty of time to freely explore the area before catching the train back to Cuzco.
Explore the phenomenal and iconic Inca ruins of Machu Picchu, one of the New 7 Wonders of the World - take a guided tour and have plenty of free time to explore before returning to Cuzco
|Included in Kitty|
Machu Picchu is a world-famous 15th-Century Inca citadel perched 2,430m above sea level on a mountain ridge above the Sacred Valley. One of the historical highlights of the world and a phenomenal icon of Peru, the ruins have been a UNESCO World Heritage site since 1983 and was voted on of the New Seven Wonders of the World in 2007.
Machu Picchu was most likely built as an estate for the Inca emperor Pachacuti (1438–1472), and is thought to have been built in around 1450 but abandoned after the Spanish conquest in the 1530s. Although the city remained known about by the local Quechua people, it was undiscovered by the Spanish during the colonial period and remained unknown to the outside world until American historian Hiram Bingham discovered it and brought it to international attention in 1911.
Machu Picchu was built in the classical Inca style with intricately-designed dry-stone walls built without mortar - it has three primary structures: the Inti Watana, the Temple of the Sun, and the Room of the Three Windows. Most of the outlying buildings have been reconstructed and restored, and the iconic steep mountain of Huayana Picchu looms over the site. The city consists of more than 200 buildings, from houses to temples, storage buildings and public spaces. It's fascinating to be able to gaze down on the city from above and imagine how it would have looked during the height of the Inca empire.
A visit to Machu Picchu is a major highlight of any adventure tour to Peru. A genuinely magical place, catching your first glimpse of the Inca city through the early morning mist is definitely a moment you’ll never forget.
Today is a free day to relax after the treks, further explore the historical city of Cuzco, and take part in some optional activities around the city.
Head out for an exhilarating white-water rafting trip on the Urubamba River near
Take an excellent free walking tour around Cuzco with a local guide, getting a fascinating insight into the history of the city and the life of the locals
Freely explore the site of Koricancha and Santo Domingo neat the city centre, a jarring juxtaposition of a Spanish colonial cathedral built on top of the walls of an ancient Inca Sun temple
Take an incredible trip out on various mountain bike routes in the highlands surrounding Cuzco
Visit some of the fascinating museums in Cuzco, including the Textiles Museum, the Chocolate Museum, the Casa Concha, and the Museo Inka
Freely explore the incredible colonial city of Cuzco, visiting the famous Plaza de Armas, cathedral, and the Plaza San Francisco
Take part in a Peruvian cooking class in Cuzco, learning how to make a variety of local dishes
Take a Spanish class in the beautiful city of Cuzco (suitable for all levels)
Today we will leave Cuzco and head through the highlands of Peru to the town of Puno, on the shores of Lake Titcaca. We will have an included visit to the pre-Inca Sillustani ruins en route.
In Puno we will stay in a local hotel.
Estimated Drive Time - 7 hours (please note that all drive times given here are approximate estimates only and are given with the best intentions - however please be aware that the drive times are heavily dependent on traffic, road conditions, weather, police roadblocks, and many other factors - flexibility is essential on any overland trip!).
The small villages around Puno are mostly small subsistence farming communities, relying heavily on the wool from their herds of llamas and alpacas and agriculture for income. The farmers here use the same tools today as they have since time immemorial - wooden hoes, ploughs and sickles. Crops are sown and reaped by hand and maize, beans, potatoes, onions and rice predominate.
Tucked away in between the many small villages are the ruins of Sillustani. These ruined towers are set on a beautiful peninsula near Lake Umayo, built by a pre-Inca civilisation hundreds of years ago. The Sillustani Indians built several "Chullpas", funeral towers whose construction is far more complex than anything the Inca ever built. Each tower would have contained the remains of noble men, buried together with offerings to secure their comfortable passage into the next life.
Located on the shores of Lake Titicaca in the south eastern region of Peru is the small town of Puno. The town is a melting pot of Aymara and Quechuan Indian cultures and traditional Andean customs are still strongly represented here. Lake Titicaca is the highest navigable lake in the world, and a mythical expanse of deep blue waters dotted with islands, some of which are still home to communities who have been living in the same way for hundreds of years.
Border information: Exit Peru at Yunguyo, enter Bolivia at Kasani.
This morning we will have an included boat trip on Lake Titicaca to the floating reed islands of Uros, before crossing into Bolivia and heading to the lakeside town of Copacabana.
In Copacabana we will stay in a basic local hotel.
Estimated Drive Time - 4 hours.
Take a boat trip out on Lake Titicaca to visit the fascinating floating islands of Uros
|Included in Kitty|
Copacabana, Bolivia, is quite different from the famous Brazilian beach that shares its name, but both are wonderful destinations to visit!
It is a picturesque small town on the shores of Lake Titicaca, centred around its small whitewashed square which is home to a pleasant Moorish-style cathedral. At sunset there is no better place to be than sat at one of the many simple local fish restaurants on the shoreline, watching the sun slip down behind the horizon.
Today we will take an included day trip to Isla del Sol in Lake Titicaca, one of the holiest sites in ancient Inca mythology and supposedly the birthplace of the Sun God Inti. We will take a 14km walk across the length of the island, taking in the incredible and serene scenery and soaking up the calm atmosphere of the island (this walk can be skipped by anybody who does not want to do it).
We will return to Copacabana for the evening.
Take a boat trip to Lake Titicaca's Isla del Sol, and head on a guided walk across the length of the stunning island
|Included in Kitty|
Isla del Sol is a serene and peaceful island set in the glittering Lake Titicaca off the shore of the Bolivian village of Copacabana. The island was famous in Inca mythology as the supposed birthplace of the sun-god Inti - a legend that is still told by many of the modern-day Aymara and Quechua peoples of the area.
There small ancient ruins dotted on the island, as well as tiny traditional villages and beautiful walking routes. You can take a boat trip to the island and wander through its atmospheric landscape, exploring the island's dry slopes covered with sweet smelling incense brush, or hike over the ancient pampas which are still cultivated by the island families.
Today we will drive to the famous city of La Paz, Bolivia’s seat of government and the highest administrative capital in the world! On arrival we will have free time to explore the city.
In La Paz we will stay in a good hotel in the historical centre.
Estimated Drive Time - 4 hours.
Bolivia's largest city of La Paz is spectacularly located lying huddled in a canyon basin, hiding from the harsh conditions of the surrounding altiplano. It is a fascinating city - the old town and more expensive neighbourhoods at the bottom of the canyon in the centre, surrounded by sprawling shanty-towns which extend up the slopes of the bowl, merging into the huge Aymara district of "El Alto" back on the plains, a suburb of La Paz that has grown to be a city in its own right.
The city skyline is dominated by the snow-capped peaks of Mount Illimani, a staggeringly beautiful backdrop that leaves many visitors stunned when then catch their first glimpse of the city as they descend into the canyon. The old town is full of markets and winding cobbled streets full of people in traditional Aymara clothing selling anything and everything you could ever think of, including dried llama foetuses on sale in the witch's market!
There are plenty of other activities to do in La Paz, including the famous downhill bike ride through the Yungas on the 'world's most dangerous road'!
Border information: if you are finishing in La Paz, you will most likely exit Bolivia at La Paz El Alto International Airport.
Today is the end day for passengers finishing their trip in La Paz, and a free day to explore the city or take part in optional activities. Please note there is no accommodation included on the trip tonight.
Freely explore the vibrant city of La Paz and discover its interesting markets, shops, and colonial buildings
Take a guided tour to explore the amazing pre-Inca ruins of Tiwanaku, once the centre of one of the most important cultures in South America
Take the spectacular downhill mountain-bike trip down the infamous 'World's Most Dangerous Road', a 3,500m descent from the high mountain plateau near La Paz to the steaming jungles of Corioco via the dramatic road cut into the cliff
Take a trip out to the mountain resort of Chacaltaya and the other-worldly landscape of the Moon Valley near La Paz
Discover Bolivia's history, art, and culture in some of La Paz's many museums such as the San Francisco Museum and the Museum of Ethnography
Take a guided tour of the main sights and viewpoints around La Paz
The routes, activities and places visited described in these trip notes are intentions and are meant as a rough guide only.
These trip notes have been compiled to help you prepare for your journey once you have booked. They include the full itinerary and dates, and information about kit lists, meeting hotels, insurance, vaccinations, visas, and other information that will help you get ready for your trip.
We update these notes regularly, so please ensure you have an up-to-date version of these trip notes.
We intend to follow the planned route but exact night stops and inclusions cannot be guaranteed. It sometimes happens that we decide to make a change to our planned itinerary. This may be for a variety of reasons - climatic, road or bureaucratic conditions may demand it. By their very nature, overland itineraries need to be flexible and the regions that we are travelling through are often unpredictable. We run adventure journeys in off the beaten track areas, which often have poor infrastructure. You should expect that some of these areas do not adhere to 'Western' safety standards.
Warning - this trip goes above 2800m.
Please note that this trip spends time above 2800 metres/9200 feet where it is possible for travellers to experience some adverse effects on your health due to the altitude, potentially including Acute Mountain Sickness (AMS), High Altitude Cerebral Edema (HACE) and High Altitude Pulmonary Edema (HAPE).
Because of this it is very important that you make yourself aware of the cause and effects of travelling at altitude and monitor your health during this trip.
For further information please click here to download our AMS information sheet or refer to the following website: www.high-altitude-medicine.com
Your leader will also hand you a copy of the AMS information sheet during your trip as well as holding a short meeting prior to travelling to altitudes above 2800m/9200ft for the first time.
If you are starting your trip in a destination above 2800m/9200ft we strongly advise reading this information prior to arrival.
South America is very busy for travel at certain times of the year, particularly in connection with the Carnival in Rio de Janeiro but also at other times of the year. Please note that there may be more than just one truck on your specific departure date, and these trucks will travel in parallel with each other.
Trucks on multiple departures will operate on slightly different itineraries and your day to day itinerary may vary from your trip notes. You will of course still visit all the highlights listed, and the presence of other trucks can make for a great atmosphere. If you should have any concerns then please contact your sales agent.
Even on the majority of our trips where there is only the one truck, you may from time to time meet up with other groups at points on the road, and may partake in activities jointly with other groups on these occasions.
This may also occur occasionally in Africa, but is very unlikely in Asia or North and Central America.
Dragoman first developed and launched their pioneering Community Trek, the Tarpuy Yachay project, in 2006 - a fantastic, award-winning alternative to the Classic Inca Trek, the project also helped several educational and sustainable development initiatives in the Andean villages of Quishuarani and Cuncani.
After almost a decade of this successful venture, we decided that our support could be better used in a new area. In 2013, Dragoman developed an exclusive, brand new Community Trek to take our passengers really off the beaten track, to enjoy pure, unspoilt Andean trails, explore remote Inca ruins, whilst at the same time finding new ways to 'give back' to the people of the area. We have done this by funding the release of alpaca herds, offering training to local people in animal husbandry and weaving to provide a source of income. Another aspect of this project has been reforestation, which is crucial for preventing landslides to protect the local area.
In 2016, we decided to rename our Community Trek "the Wild Andes Trek", because we feel it better represents the trek we run. However, nothing has changed but the name - Dragoman's firm commitment to genuine, responsible tourism continues as it always has, so rest assured that whilst you take to the mountains your money is supporting local people. The Wild Andes Trek follows the same route that we have been following since 2013, which boasts some of Peru's most spectacular and remote mountain scenery.
Of course if you prefer, there is also the option to complete the Classic Inca Trek, so called, because the trek follows the old royal route to Machu Picchu. Over the course of four days you will trek over 40km through farmland, cloud forest and mountain scenery, the trek culminates on the final morning where you will rise early to trek to Intipunku, better known as the Sun Gate, where you will catch your first glimpse of Machu Picchu. Here we can take our time to watch the mist clear over the Citadel, and walk down to the site and have some time to enjoy it before we have our guided tour.
For those of you who would prefer to take Machu Picchu at a gentler pace, we offer our non-trekking, Train Package. As part of this package you will enjoy a guided tour of Sacsayhuaman and the Sacred Valley, followed by 2 days to relax or explore Cuzco at your own pace. Finally you will transfer to Ollantaytambo where you will spend the night in a lovely hotel and have time to explore the fascinating and impressive fortress here. Our your final morning you will take the train to Aguas Calientes, and then onwards to Machu Picchu for your tour and free time to explore.
Whichever option you choose, you are sure to have an unforgettable experience at one of the most impressive and iconic World Heritage Sites.
The kitty has been budgeted to include the cost of the Classic Inca Trek as this is the most expensive option. This means that you will receive a small kitty refund if you do the Wild Andes Trek, and a substantial kitty refund if you do the Train Package.
All three trekking groups will return to Cuzco by train and private transfer. Please note that during high season or in the case of late bookings, some trekkers may be booked onto a later train. You will always have a Guide to accompany you back to Cuzco but you should be prepared for a later arrival.
PLEASE NOTE: You must tell us at the time of booking if you want to book the Classic Inca Trek or the Train Package. If you do not tell us this you will automatically be booked onto the Wild Andes Trek.
In order to book the relevant permits and tickets, it is vital that you provide the following information at the time of booking:
Please be sure that all the details are correct and are for the same passport on which you will travel to Peru - any changes made after your application is submitted may not be granted and will involve fees being charged to you. Changes to name and nationality after your application is submitted are absolutely not allowed, so please ensure no changes of this sort will be needed.
There is an overlap for the Inca treks. This means a group starting a trip in Lima or La Paz will do the Inca trek at the same time as a group starting their trip in Cuzco. This means there could be several groups on the Inca trek at the same time.
Wild Andes Trek
Classic Inca Trek
|Professional bi-lingual Guides||Professional bi-lingual Guides||Professional bi-lingual Guides|
|Guided tour of Sacsayhuaman, Ollantaytambo and Machu Picchu||Guided tour of Sacsayhuaman, Ollantaytambo and Machu Picchu||Guided tour of Sacsayhuaman, Ollantaytambo and Machu Picchu|
|All transport between Cuzco and Machu Picchu||All transport between Cuzco and Machu Picchu||All transport between Cuzco and Machu Picchu|
|Return Train from Ollantaytambo to Aguas Calientes||Train from Aguas Callientes to Ollantaytambo||Return Train from Ollantaytambo to Aguas Calientes|
|One night accommodation in Ollantaytambo||One night accommodation in Ollantaytambo||Three nights accommodation in Cuzco and one night accommodation in Ollantaytambo|
|Entrance to Machu Picchu||Entrance to Machu Picchu||Entrance to Machu Picchu|
|High quality double-occupancy tents, sleeping mat and camping equipment||High quality double-occupancy tents, sleeping mat and camping equipment|
|Hot water in the morning for washing||
Hot water in the morning for washing
|Drinking water throughout the trek||Drinking water throughout the trek|
|Dining tent, kitchen tent, latrine tent||Dining tent, kitchen tent, latrine tent|
|First Aid Kit and Oxygen||First Aid Kit and Oxygen|
|Team of Camp staff, Porters and Cooks||Team of Camp staff, Porters and Cooks|
|All camping meals (vegetarian and gluten free meals can be catered for)||All camping meals (vegetarian and gluten free meals can be catered for)|
|Pack animals and emergency horse in case of injury|
Trekking at altitude should not be undertaken lightly. Regardless of which trek you choose, you need to be in good health with good physical fitness to enjoy the experience. It is not about speed; trekking slowly is far better at altitude but you do need to have the stamina to keep going and altitude can have a negative impact on your general condition and physical performance. For your own safety you must accept that it is at the complete discretion of the professional trekking guides to decide if you are not fit enough to trek, whether it be before or during the trek. The Wild Andes Trek reaches 4,700 m in altitude when we cross one of the passes. The trail can be steep and rocky but has few steps. The Classic Inca Trek has lots of steps and the highest pass is Dead Woman's Pass at 4,200 m. If you are in any doubt about your suitability to trek please consult your local doctor. We recommend arriving in Cuzco at least 24 hours prior to your trip starting (if you are joining in Cuzco). It is also important that you inform your trekking guides and Tour Leaders of any pre-existing medical issues, as well as any medications you may be taking, especially medication for altitude sickness.
Tents, sleeping mats and all food and drinking water during the trek are provided, as well as duffle bags for your personal gear that you don't need to access during the trekking hours (such as sleeping bags and extra clothes). On the Wild Andes Trek your duffle bag will be carried by pack animals and on the Classic Trek your duffle bag will be carried by porters. Please note that there is therefore a strict weight limit of 6 kgs per bag. You will have to carry your own daypack with any items you need during the day.
You will need to be prepared for 4 seasons' weather in one day. Basically it will be cold after dark and in the mornings. During the night you will need to layer up with thermals and warm socks. In the morning when you've walked for a little while you will warm up and gradually strip off. Think layers! Wild Andes trekkers, you should also bring a set of clean clothes for the night you will spend in Ollantaytambo where you have hot showers and the evening meal out in a restaurant.
Some very useful things to bring:
We recommend a tip of US$20 for your guide and perhaps US$30 for all the rest of the staff.
Frostbite, altitude sickness and even death can be the cost for the guides and trekking staff. Tourism Concern has a campaign aimed to put a stop to the abuse of trekking staff's human rights. Equally pack animals suffer abuse and mistreatment. Mountain trekking is exhilarating and challenging, but how could many of us do it without the assistance of trekking staff? Once they have started a trek, trekkers are often horrified by the reality of the working conditions for the staff.
The prices that tour operators charge for trekking does vary enormously, mainly due to the rates of pay and conditions that the trekking crew receive. It is easy to book a trip based purely on price, but in the case of trips involving Inca trails, this will probably be because the tour operator is using local suppliers without regard to the treatment of porters and guides.
In keeping with our Responsible Tourism Policies, Dragoman has a strict Suppliers' Policy, which also covers our trekking partners. We follow Tourism Concern's policies on trekking companies and the way that guides, porters or animals are looked after. We therefore use a local Cuzco-based trekking company called Andina Travel to run all our Inca trails trekking trips. They have an excellent trekking record and good, knowledgeable guides. They have been at the cutting edge of developing codes of responsible tourism practice and involving the local Quechuan communities in the development of their various treks. They supply us with evidence of their code of practice concerning their guides, staff and pack animals.
Please bear this in mind when deciding which travel company you will travel with. Remember many of the trekking organisations, as well as many overseas tour operators who use these suppliers, are happy to promote low cost trips, even if it is at the expense of the welfare of the guides and porters that they use.
The communities that we support are remote Andean farming communities with traditions dating back to the Incas. They are primarily Quechua speaking, with some Spanish, and little contact with the general population. Their daily lives consist of potato cultivation, weaving, and the herding of llamas, alpacas, and sheep. Considered by the Peruvian government to be living in extreme poverty, they often face malnutrition, severely cold weather, poor hygienic conditions, and little medical or health assistance. Villagers live in thatched-roof stone huts and cook with firewood. Because of the disproportionate supply and demand of native trees and bush, there is a great need for an effective reforestation project in the area. Since 2006, Dragoman has worked with Ecoam (who helps us with our reforestation project) and thanks to the support from Dragoman and our passengers, the area we used to visit around Quishuarani, Cuncani and part of the mountain range of Lares has been declared a Private Landscape Reserve.
The fairly recent introduction of tourism to the region has brought some needed assistance and economic development to the communities, but there is still much more to do. Our local trekking operator working within the guidelines of sustainable tourism has met with the communities and discussed the pros and cons of tourism in the area. Together they have established still un-official guidelines for trekking and tourism through the Cordillera such as: established campsites to avoid contamination of community areas, use of community animals and personnel on treks, training of community members through workshops on camp maintenance, hygiene, client service to enhance their economic viability, maintenance of camp trails, camp sites, and environmental conservation. Many agencies respect these guidelines, but because making things official often brings on unwanted government intervention, they are an informal agreement between the communities, agencies, and tourists.
South America is diverse continent, from high altitudes in the dry Andes, the steamy and humid Amazon, the cold moorlands of Patagonia, to the lush green pampas of northern Argentina. You should therefore be prepared for the full gambit of climates. There will be time for hiking and many other activities such as horse riding and white water rafting, and you will need to be reasonably fit to be able to participate in everything on offer.
Overland travel can be demanding - long, rough travel days, dusty conditions can be challenging to some. You will need to be fit enough to help every day with the camp chores (cooking, washing up, general camp set up) as well as putting up and taking down your own tent. There are some long driving days and some early morning starts.
The step up into the overland vehicle, while not overly high can become tiring and you need to judge yourself to be physically fit enough to haul yourself up and down the step at least 8-10 times a day. By and large the South America trips have a good range of hotel accommodation mixed up with camping so that life is not too rough.
We will be travelling to areas in remote locations where medical assistance will not be available. If you have a medical condition such as a heart condition that would put you at risk, we would suggest that this is not the trip for you. Also, please be aware that should an emergency occur, there is likely to be a considerable delay in accessing medical care, and by joining our trip you accept this risk.
Many countries that we visit on our travels will require visas to enter. Some are best obtained before you leave home, and others can be obtained en-route. Whilst the ultimate responsibility for obtaining visas is yours, we will endeavour to assist you wherever possible.
The visa requirements for your trip vary depending on where you are from and where you are going. The information provided is given in good faith and we do try to keep the visa information as up to date as possible. Please read the information very carefully to make sure everything is clear and you aware of what you need to do. Please also be aware that rules surrounding visas do change, often suddenly, and without prior warning. This is why it is important that you also double-check the information we provide for yourself.
For visas that are needed in advance, you may wish to submit the applications directly to the relevant embassy or consulate. If you require any supporting documentation for your visa applications, Dragoman will obtain this on your behalf as part of your trip price - we will contact you to request additional information in order to make this application for you.
However, for trips that involve multiple visas, you may find it beneficial to use a specialist visa agency to assist you with your applications. While this does sometimes increase the cost, it usually makes the process much easier for you.
As you will often need to submit your passport together with your applications, we recommend that you avoid making any travel plans in the weeks leading up to your departure.
Most countries require that your passport is valid for at least 6 months after your entry into the country.
For trips that are not yet guaranteed, you may find yourself in the position whereby you will need to start the visa application process prior to your trip being guaranteed - in this situation we still advise you not to purchase flights until your trip is guaranteed. However, you can start your visa application process, ensuring that when applying for your visas or letters of invitation that you allow several days before and after your entry into the country to allow for delays, availability of flights, etc.
Citizens of the UK, Ireland, Australia, New Zealand, USA, Canada and all EU countries will not need a visa to visit Peru as a tourist for up to 183 days.
Citizens of other countries should check with the relevant consulates as to whether a visa is required. If a visa is required, you will need to obtain it in advance. Only a very small number of nationalities will require a visa.
Citizens of the UK, Ireland, Australia, New Zealand, Canada and most EU countries will not need a visa to visit Bolivia as a tourist for up to 90 days.
Citizens of South Africa and certain Eastern European countries will need a visa, and this can be obtained on arrival at all land borders and airports into Bolivia. At the time of writing (2015), the cost of a single-entry visa on arrival is USD65. Please make sure you check which documentation you need to bring to obtain a visa on arrival. Dragoman can help with hotel lists if required.
Citizens of the USA will need a visa, and this will have to obtained in advance. We recommend that you obtain this at the Bolivian Consulate in Washington or one of the other five consulates in the USA - please apply through the website at http://www.boliviawdc.org and follow all instructions for a tourist visa. If this is not possible before you travel, and you are travelling overland into Bolivia, it is possible to obtain a visa at the Bolivian Consulate in Salta, Argentina or Cuzco, Peru (please be careful that you aren't due to be there on a weekend or national holiday). At the time of writing (2015), the cost of a single-entry visa is USD160 for USA passport holders. Please make sure you check which documentation you need to bring to obtain a visa on arrival. Dragoman can help with hotel lists if required.
Citizens of other countries should check with the relevant consulates as to whether a visa is required, and whether it will be necessary to obtain it in advance.
A valid yellow fever vaccination certificate is required from travellers coming from areas with risk of yellow fever transmission (including transiting through an airport in an area of risk).
If your flight to Central or South America goes via the USA, then you must obtain an Electronic System for Travel Authorization (ESTA) before travel (except for citizens of Canada, who will not require this). Citizens of the UK, Ireland, Australia, New Zealand, Japan, South Korea, Taiwan and most EU countries are part of the USA’s Visa Waiver Scheme and are eligible to obtain an ESTA.
An ESTA must be obtained online and in advance via the following link and paying the appropriate fee - https://esta.cbp.dhs.gov/esta/ - please note that you will be denied boarding your flight if you do not have this arranged.
If you are not eligible for an ESTA, then you will have to obtain a B-1/B-2 visa for temporary visitors, and you will need to obtain it in advance. In this case it would be advisable to book flights that do not go via the USA.
Please note that if you have travelled to Iran, Sudan, Iraq or Syria since March 2011, or hold dual-nationality with one of these countries, then you will not be eligible for an ESTA and must instead apply for a visa. There are some exceptions to this, please see the following link for more details - http://www.state.gov/r/pa/prs/ps/2016/01/251577.htm.
Similarly, if your flight to Central or South America goes via Canada, then you must obtain a Canadian Electronic Travel Authorisation (eTA) before travel (except for citizens of the USA, who will not require this). Citizens of the UK, Ireland, Australia, New Zealand, most EU countries, South Korea and Japan are part of Canada's Visa Waiver Scheme and are eligible to obtain an eTA.
An eTA must be arranged online and in advance – please go to http://www.cic.gc.ca/english/visit/ , apply and pay the appropriate fee.
If you are not eligible for an eTA, then you will have to obtain a Temporary Resident Visa, and you will need to obtain it in advance. In this case it would be advisable to book flights that do not go via Canada. Please note that several Eastern European nationalities will need a visa.
It is not really worth trying to buy local currencies before you travel. Bear in mind that many countries have strict regulations about the amount of their own local currency you are allowed to import - if you are found with amounts in excess of the allowed amounts, it may well be confiscated!
For obvious security reasons we hesitate to recommend you bring lots of cash with you, a sensible mix of cash and ATM cards is best. Most of our past passengers have said they wished they had been told to bring more cash. Apart from the convenience of being able to change money in many more places, you will sometimes get a much better exchange rate for cash.
More and more people are choosing to travel with cash passports such as TravelEx cards (you can visit www.cashpassport.com for further information on these). This is a very secure way of carrying your money whilst travelling. You treat them exactly like an ATM card and draw out local currency from an ATM within each country.
Travellers cheques have become increasingly difficult to change in South America with passengers and our leaders experiencing huge frustration and numerous hours spent trying to find a bank which will change travellers cheques. For this reason we no longer accept them on our trips and do not recommend that you bring them for your personal spending money.
You should take a mixture of denomination notes. Banks and moneychangers in most countries will now only accept bills with a metallic strip running top to bottom of the bill and which are no more than 8 years old. You should not take worn or damaged notes, or any that have been written on. Brazil can be difficult for changing money, so it’s handy to have a cash card as backup. Please bring a mixture of small and large denominations as in more remote areas it can be hard to change amounts over USD50.
Please note that due to a recent counterfeit scam central banks in several South American countries (Ecuador, Peru, Bolivia and Chile) have temporarily banned the circulation of USD100 notes bearing a series 2001 production date and a serial number starting with the letters CB or CF and ending in B2. The serial number is printed in green on the emblem.
Cash machines are readily available in most areas but are not always reliable therefore we recommend that you do not rely on them as your only source of cash. ATMs can be difficult to find sometimes in remote areas, especially in Patagonia. Credit cards such as Visa, MasterCard and American Express are the most commonly accepted, but be prepared for very high commission charges. Please do not rely on cards for daily use, as they are not always accepted outside of larger towns and cities.
Based on the range that previous travellers have spent in South America, we recommend you allow between USD15 and USD30 per day. This amount is usually lower in Bolivia, Ecuador and Peru but slightly higher elsewhere.
This will covers expenses such as your optional activities, drinks, meals whilst out and also when staying in hotels, souvenirs, tips and personal permits.
Dragoman was founded in 1981, and has had many years of experience of leading overland trips across 4 continents. Overlanding is all about sharing a great travelling experience with like-minded people. On your trip you’ll travel in one of Dragoman’s purpose-built iconic expedition vehicles on an off the beaten track adventure along rugged roads, experiencing the sights, sounds and smells of the world up-close. Your journey will be overland, sometimes across vast distances, so some long days spent driving are inevitable - but these will be interspersed with breaks of a day or two at a destination or activity. On an overland journey, you are more than just a passenger and everyone gets involved setting up camp - we supply the tent but it’s up to you to pitch it! As part of your trip, you will be assigned a truck job which could be collecting firewood or water, luggage loading, organising food, stores, etc.
Like all great adventures, the more you put in the more you'll get out!
We are looking forward to welcoming you on one of our overland journeys, but before we do there are a few things we would like to draw to your attention.
Our groups are made up of people from around the world, and are always an interesting mix of nationalities and ages. On average there is a pretty even split between males to females, and between solo travellers, couples and small groups of friends. We believe that overlanding should be open to as many people as possible, and so although we have a minimum age limit of 18 (or 7 on our Family Trips), as long as you are fit, healthy and passionate about travel, we are happy to take you, whatever your age is. One of the wonderful aspects of group travel is the camaraderie and friendships that are formed along the way, and the variety of people that you will meet.
The maximum group size we take on our overland journeys ranges from 19 to 22 depending on the geographical location; however the average number of passengers is more likely to be around 16.
Please note that there is an overlap of 2 trips in Cuzco and during the Inca Treks. This means a group starting a trip in Cuzco will embark on the Inca Trail at the same time as a group finishing in or travelling through Cuzco. In practical terms this means there could be more than 22 group members in Cuzco and on the Inca Trail at the same time.
Please note that there is also an overlap of 2 trips in Zanzibar. This means a group starting a trip in Nairobi, for example, will visit Zanzibar at the same time as a group starting their trip there. In practical terms this means there could be more than 22 group members in Zanzibar at the same time.
Please also note that on some departures there may be more than one truck doing the same route. This means that you will be in the same hotel or campsite as another Dragoman group on some days. To ensure that you are not always at the same place at the same time as another group, your itinerary will most likely be slightly altered from the itinerary advertised in these trip notes.
Our crew are passionate about travel and are always up for adventure. It takes someone special to become a Dragoman leader. Our crew undergo the most intensive training program of all the overland companies, spending 8 weeks learning the ropes at our base in Suffolk, UK, and then up to 6 months on the road as a trainee. Our crew are trained to manage and operate the trip safely and efficiently and their duties include: planning the trip according to the itinerary, driving and maintaining the truck, securing services of local guides, general logistics, health and safety, liaising with bureaucracy, dealing with issues where needed and offering advice and support to our customers. In addition they have a basic knowledge of the places visited and will be able to offer suggestions of things to do and see. Dragoman endeavours to provide the services of experienced crew, however, due to the seasonality of travel, situations may arise where your tour leader is new to a particular region or training other crew, new to the area.
On all Dragoman overlanding trips, we usually have 2 western crew. However on our trips in East and Southern Africa we either have 2 western crew or 1 western crew and 1 local driver. On trips south of Nairobi in East and Southern Africa we will also have an African camp master/cook who is in charge of running the camp and organising all of the meals. Their knowledge of the local produce makes shopping at the markets great fun and you will learn how to prepare and cook some unusual dishes.
In most other areas of Africa, the Americas, India and Turkey, in addition to our crew we will employ local guides in specific locations of interest (for just a few hours up to a few days).
On the majority of our trips in Ethiopia, Sudan, Central Asia, China and South East Asia, in addition to our crew we will have a local guide on board who will travel with us for the entire duration of our time within one country. In these cases, the local guide becomes a third crew member and is able to offer their local knowledge as well as an insight into their country and the lives of the local people.
Your crew have a duty of care to all members of the group and therefore they have the authority to ask you to leave the trip if you require serious medical assistance, you are behaving in an anti-social manner or refuse to comply with local laws and customs. In all matters relating to the trip, the leader's decision will be final and we appreciate your respect of this.
Dragoman's overland trips are designed for shared accommodation, whether camping or staying in hotels or hostels, and therefore do not involve a single supplement. Whilst our crew will do their best to accommodate couples travelling together in twin rooms, all our travellers should expect to stay in multi-share accommodation when staying in hostels, gers or yurts.
The type, variety and standard of accommodation will vary greatly depending on what options are available at the time; hotels can vary from very basic rooms without electricity or running water to high standard hotels with good facilities! Generally in hotels most rooms will be single sex, twin-share, but in South America many rooms are triple/quad-share. Hostels, gers and yurts are nearly always multi-share and may be mixed sex.
The campsites will range from rather basic to those with excellent facilities, including swimming pools, restaurants and bars. In some cases it may also be possible to upgrade locally to bungalows, lodges or even tree-houses. One of the highlights of overlanding is that in more remote areas we wild camp away from the tourist crowds. Occasionally on some of our trips we are able to stay in villages or local homestays allowing us to get close to the indigenous population and ensuring that our money stays within the local community.
In addition to the trip price on our overlanding trips, you will also be required to pay a kitty specified for your trip (please note that there is no kitty on our Family Trips). The kitty is payable in installments at the start of each section of the trip for combination trips, and in full at the start of the trip for individual trips. Each customer joining a trip pays their kitty into a central fund. The fund is managed by the Dragoman crew and the kitty accounts can be viewed by all throughout the trip.
The kitty covers all things that the whole group does, such as:
• Hotel accommodation and campsite fees
• Meals whilst camping (not whilst staying in hotels)
• Activities listed as included (e.g. National Park or historical site entrances, excursions, etc.).
The kitty system is unique to overlanding and allows us to have flexibility and transparency on our trips. You can see exactly how your money is being spent and ensure that you are getting the best value by buying locally. It also helps to keep the costs competitive and save on administration costs so that we can pass the saving on to you. Dragoman makes NO PROFIT on kitties, as they are the group's fund. We constantly update the kitty prices on our website and the kitty advertised in the brochure is an estimate at the time of printing. Prices can go up or down with no notice, and exchange rate fluctuations will affect costs. If there is money left in the kitty at the end of your trip, then this is divided between the group and you receive a refund.
Once you book your trip it is very important that you check our website on a regular basis and just before departure for any changes to the kitty amount.
The kitty is payable in full at the start of your trip (in installments at the start of each individual trip on combination trips). Alternatively you can pay in advance via a bank transfer 3-4 weeks before the start of your trip - please see http://www.dragoman.com/files/Kitty_doc_v6.pdf for more details - this letter will also be sent in your booking confirmation upon booking a trip. Please also note that this option is not available for our trips to West Africa or Iran.
If you are bringing the kitty out in cash, please try to pay in US Dollars. Your tour leader will be able to accept some of the kitty in local currency if needed, and they will let you know the exchange rate locally - in most destinations you can withdraw local currencies from ATM machines, using either a cash passport or a credit/debit card. Please bear in mind that most cards have a maximum withdrawal amount per day, local ATMs may run out of cash, and your bank could block the card despite you warning them of your travel plans, so it could be impractical to try to get the entire kitty out from an ATM.
We cannot accept traveller's cheques on our trips.
On an overland journey you are more than just an individual passenger - you're part of the team. You are expected to pitch in to set up camp, shop for food, cook and generally help out. As part of your trip you will be assigned a truck job which could be collecting water and firewood, sweeping out the truck, loading the back locker, etc. While camping on overland journeys, the meals are included in the kitty. This means that you will have to work together to cook for everyone in your group. You will be divided into smaller units of 3-4 people and take it in turns to cook for the whole group according to a rota system. When it is your group's turn to cook you will have to plan the meal, shop for the ingredients in local markets or supermarkets and then prepare the meal for the whole group. The secret to cooking for 20+ people using a basic camping kitchen is to keep it simple! (On trips south of Nairobi we have a cook on board the truck; however you will still be required to help them to prepare meals).
An example of a typical camp breakfast might be toast with spreads, fruit and cereal as well as tea and coffee. When time allows it will also be possible to serve something hot such as eggs or pancakes. Lunch is almost always a sandwich heaped high with healthy salad and assorted fillings, with fruit to follow. Dinner might be a BBQ, risotto or pasta dish and there is always the chance to try some local cooking. Generally our passengers find the more they put into a trip, the more they benefit from it.
If you have any dietary requirements please tell us at the time of booking and tell your crew at your welcome meeting. Our crew will try to cater for any particular dietary requirement or food intolerance whenever possible. However, it must be remembered that it may not always be possible and the variety of dishes may be severely limited in comparison to those available to others. If there is anything in particular you require in your diet, that you would miss from home, or because of an allergy would miss out on, it would be best to bring this with you. Depending on your particular requirements, you may need to allow yourself some extra spending money to allow you to purchase extra food items.
Our itineraries are developed and published with the best of intentions, however travel in more remote areas of the world is unpredictable – borders can close, there can be extreme adverse weather, strikes or maybe mechanical issues that affect the running of your trip, but equally due to the nature of our trips we can often spontaneously include a local festival or event into the itinerary. This being said, the safety of our passengers, leaders and operators is a priority for Dragoman. With this in mind we monitor world events very closely. By the very nature of the adventure travel that we take, there are risks and hazards that are inherent in our itineraries. Dragoman makes operational decisions based on informed advice from a number of sources:
• The British Foreign and Commonwealth Office travel advice
• Reports from other travel companies and local suppliers
• Leaders reports from off the road
• Local contacts we have built up over many years of experience.
Dragoman follows the British Foreign Office Travel advice when deciding where and where we are unable to travel. We will base our decisions on itineraries and alterations to published routes based on their advice rather than the advice of other governments.
However, we recommend you check the latest travel advisories from your own government for the country you are travelling to before you book and prior to departure. If there are any travel warnings present for the region you will travel to, as well as considering whether you are happy to travel despite the warning you must also check to ensure that it is not invalidating your travel insurance. Here are a few useful addresses:
Australia - http://www.smartraveller.gov.au/
New Zealand - http://www.safetravel.govt.nz/
United States - https://travel.state.gov/content/passports/en/country.html
We also recommend that you check out the UK Travel Aware website before you travel at https://travelaware.campaign.gov.uk/. This website offers straightforward travel advice, top tips, and up-to-date country information to help you plan a safe trip.
We will advise you of any significant changes in advice before travel or whilst you are overseas.
You need to be in good physical health in order to participate fully in our trips. When selecting your trip please make sure you have read through the itinerary carefully and assessed your ability to cope with our style of travel. To help you assess if this trip is suitable, please refer to the physical rating. The ratings for each trip are a good indication of how challenging they are and in some cases you should be prepared for some long driving days and possibly limited facilities. We are always happy to give extra advice if you have additional concerns. Please note that if, in the opinion of our leader, you are unable to complete the itinerary without undue risk to yourself and/or the rest of the group, Dragoman reserves the right to exclude you from all or part of the trip without a refund.
You should consult your doctor for up-to-date medical travel information prior to travel, particularly if you have a pre-existing medical condition. We also advise you to declare any pre-existing medical conditions to your travel insurers upon purchase.
Some pre-existing medical conditions are known to severely worsen at high altitude and be difficult to adequately treat on the ground, leading to more serious consequences. It is imperative that you discuss your pre-existing medical condition/s with your doctor. We understand certain medications are reported to aid acclimatising to high altitude; please discuss these options with your doctor. For trips that travel to areas of high altitude, the tour leader will issue you with a self-assessment altitude questionnaire which allows you to monitor how you are coping with the altitude and informs you of danger signals so that you can reports these as soon as possible, either to the tour leader or a medical professional.
A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also quite common for your home country to request a Yellow Fever certificate on your arrival back home.
It is your responsibility to check with your doctor well in advance of leaving home about the Yellow Fever requirements for the countries you'll be visiting.
Malaria & other mosquito-borne diseases
Some areas that we travel to have a risk of contracting malaria. If you will travel through these areas, it's always best to get expert advice before travelling about the types of malaria pills available, whether they are recommended, and take any that are prescribed as instructed. Consult your GP or travel clinic for the most up-to-date requirements.
Other mosquito-borne diseases such as Dengue Fever, Chikungunya and Zika are continuing to spread and are becoming a bigger problem around the world. Mosquito bite prevention is vital to avoid contracting any of these diseases, as there are no vaccines or specific treatments available. Health professionals have issued warnings for pregnant women travelling to areas affected by the Zika virus - please see more information here.
The mosquito usually bites between the hours of dusk and dawn, so covering up by wearing long-legged and long-sleeved clothing, preferably light-coloured and buttoned at the wrists, can help. Do not sleep without closing your windows, tent door, etc. and use a mosquito net in hotels or if sleeping outside where there are mosquitos present. Use mosquito repellent applied directly to your skin or soaked into your clothing.
Treating clothes and mosquito nets with a Permetherin solution provides significant protection. It should be available at most travel stores. Mosquito coils are useful on still nights and in hotel rooms, but cannot be used inside the tents.
Recommended vaccinations and other health protections vary according to different regions and recent bulletins issued by health authorities. It is essential to get the latest specific health advice on the regions and countries you are planning to travel in, so please check with either your doctor or travel clinic in good time before you travel. The following websites are also a helpful resource: www.nathnac.org and www.fitfortravel.nhs.uk
In the UK, we have been working with Nomad Travel for many years and their website has comprehensive, up-to-date vaccination and health information. You will receive a 10% discount off all vaccinations given at Nomad Travel clinics.
At Dragoman your safety is of paramount importance and we will do our best to ensure that your travel with us is safe and trouble-free, but we do ask that you take that little bit of extra care whilst you are away and to understand about the nature of this style of travel.
Of course we want you to have an enjoyable time, but you must also remember that part of the enjoyment of travel is experiencing a different way of life and cultures. This may also mean experiencing different safety and hygiene standards than those you are normally used to.
Therefore, please take note of the following safety tips and follow any local safety advice or briefings delivered by our crew or any third-party suppliers we use during your trip.
• Our own vehicles have fully-fitted seat belts; make sure you always belt up.
• If you find a safety belt inoperable or missing on one of our vehicles, please inform the crew immediately.
• Unfortunately, we cannot guarantee that other vehicles we may use or recommend in some countries will be fitted with seat belts on every seat as it is not a legal requirement in much of the world.
• Please remain seated on board vehicles at all times when the vehicle is in motion.
• Never place luggage in the aisles or foot wells.
• Ensure you know where your nearest Emergency exit is; this may be a designated emergency exit, a window, a door, or a roof hatch.
• Check the location of the fire extinguisher and first aid kit.
• Follow any safety instructions provided by the crew/driver.
• Our vehicles are fitted with roof seats which can be used in certain conditions, such as when driving at low speeds, off main tarmac roads, etc. The roof hatches can only be opened and the roof seats used with the express permission of the crew and you must never sit in the roof seats without seat belts.
• Traffic in some countries travels on the opposite side of the road to what you may be used to, so ensure you look both ways before crossing the road.
• In many countries vehicles do not automatically stop at crossings and driving styles may be very unpredictable, so please remain very vigilant when near roads and vehicles.
• Crash helmets are often not provided with mopeds and motorbikes overseas – we do not recommend you hire these vehicles.
• Ensure you know where your nearest fire exit is and check to ensure that it is operative.
• Check the location of the nearest fire extinguisher.
• Study the fire instructions in your room if available.
• Identify how to raise the alarm if a fire occurs.
• If a fire occurs, leave immediately; do not stop to collect your effects.
• Proceed to an assembly point well away from the building.
• Electrics in hotels in many of the places that we visit will not be up to the same standards as at home. Please ensure that you check rooms, especially bathrooms and are aware of any issues that look unsafe. If in doubt inform the crew who will endeavour to sort the situation out if possible.
• Staircases and stairwells are often built to a very different design than under western building standards. There may be no guard rails, be excessively steep, have dangerous gaps between the stairs and the wall, etc. At all times be aware and take appropriate and prudent care.
• We often stay in homestays and farmstays. These may range from a traditional yurt through to a tree house or a town house. As these are traditional homes, they may well not adhere to our western standards of safety and so it is important that you make yourself aware of potential risks.
• If in doubt please inform the crew of any safety issues with the hotels/hostels or homestays.
Fire Safety – Campsites
• Ensure you know where the nearest source of water or fire extinguisher is.
• Know how to raise the alarm.
• Extinguish all camping fires fully before retiring to bed.
• Observe any regulations regarding fires and bushfires in dry conditions.
• Identify how to raise the alarm if a fire occurs.
• If a fire occurs, leave immediately; do not stop to collect your effects.
• Proceed to an assembly point away from the tented accommodation/affected campsite.
Other Campsite Safety & Security
• Familiarise yourself with the campsite and any known hazards.
• Group the tents around our vehicle wherever possible.
• No open flames, smoking or flammable liquids in or near the tents.
• Ensure the cooking area is well away from the tents.
• Ensure all water for cooking and drinking is purified first.
• Ensure any soil toilets are a minimum of 50m away from the tents and the cooking area.
• All food waste should be burned or buried a minimum of 100m away from the site.
• Ensure local advice is followed concerning any wildlife in the area.
• Keep valuables locked in the vehicle.
• Be aware of any local security issues that might be important.
• Do not set out tents close to perimeter fences which may be a security risk.
• Be aware of the security arrangements and local guards for campsite and if in doubt ask them where and where not to pitch tents.
• If in doubt please inform the crew of any safety issues with campsite.
• When wild camping, ensure that you do not wander away from the camp alone. If you do leave camp, ensure that you have notified the leader or other members of the group.
• Make sure your food has been thoroughly cooked.
• Hot food should be hot, cold food should be cold.
• Avoid any uncooked food, except fruit and vegetables (notably those you can peel or shell yourself).
• In many countries you should only drink bottled water or purified water and ensure any seal is intact when purchasing bottles.
• On the Dragoman vehicles we have a tank of drinking water that is kept purified by the crew.
• Avoid ice in drinks as this can cause upset stomachs in hot climates.
• Make sure you wash your hands in antibacterial product when preparing and/or eating food.
• Many of the restaurants that you will eat in, either as a group or as individuals, will NOT have the same standards of food hygiene as we have in the western world. Unfortunately this is a reality of life in these regions. Therefore please think carefully about where you eat, what food you order and be aware of the risks.
One of the real advantages of overland travel is that the vehicle provides a very real level of security when travelling. There is no doubt that a properly-equipped overland vehicle, with safes, fully lockable doors and windows is an obvious advantage when travelling in much of the world. Generally speaking, you will not be travelling on local public transport and will have the added security of travelling in a group with experienced crew on-hand to offer advice. We have come up with a few pointers that we recommend you follow:
• Follow the crew’s specific safety advice in each destination.
• Always remain aware and vigilant, and stay away from situations where you do not feel comfortable.
• Avoid carrying too much money.
• Always avoid carrying your passport, driving licence, air tickets, and other valuable items around with you unless this is essential. Instead, keep valuables such as this locked away in the truck's safe, or the safety deposit box in the room or reception of the hotel/hostel.
• If you are carrying cash, cards or valuables, use a money belt or neck wallet which are more easily concealed and more difficult to pickpocket.
• Do not take any valuable jewellery, watches, etc. away with you in the first place.
• Avoid walking in poorly lit areas.
• If possible avoid walking around on your own; it is always safer to explore with others.
• Always try to walk with confidence and purpose, which will help you avoid looking like a lost tourist!
• Take special care when walking to avoid spraining or twisting your ankle on potholes, cobbles and uneven ground.
You will have the opportunity to take part in many exciting activities and excursions, some of which are included (e.g. hiking the Inca Trail, trekking to see Mountain Gorillas, visiting the Taj Mahal, etc.), whilst others are optional (e.g. white water rafting in Uganda, zip-lining in Costa Rica, etc.). Some of these activities require a certain level of fitness, so it’s important that you read through the trip notes thoroughly and make your own conclusions as to whether you feel that you are fit and healthy enough to enjoy this trip and its activities to their fullest.
Some activities may have higher risks than you are used to and you must judge whether or not you wish, or have the physical ability, to take part.
Optional activities mentioned by Dragoman are not included in the trip price or kitty, and do not form part of your contract with Dragoman. As such you accept that any assistance given by Dragoman crew members or local representatives in arranging optional activities does not render us liable for them in any way. The Dragoman crew are assisting you in arranging these activities for your added enjoyment whilst on your trip. The operators of these services and optional extras are local suppliers who contract directly with the client ‘on the road’, subject to and in accordance with their own terms and conditions. Dragoman accepts no liability for any action or activity undertaken by the client which is arranged independently of Dragoman while on tour. Crew may take part in an optional activity but do so as private individuals and not as company representatives.
Please use your own good judgement when selecting an activity in your free time.
Ensure that you use the appropriate equipment on optional activities, including life jackets, helmets, etc. This is especially important on activities such as horse riding, white-water rafting, etc.
Always ensure that your travel medical insurance covers you for all included and optional activities that you wish to participate in.
Included activities are listed in the day-to-day itinerary, all other activities are optional and at your own expense. If you choose not to participate in the included activities on this itinerary, the cost will not necessarily be refunded; this is something you will need to check with your leader.
A selection of optional activities is listed in the day-to-day itinerary. This list is designed to be a helpful guide as to what is commonly available in each location, and is neither an exhaustive list, a guarantee that the activity is available, or an endorsement or recommendation. Please note that certain activities may not be available on your particular visit if they are overbooked, underbooked, out of season, or for any other reason - the list of activities is made according to our latest information and in the best faith, but please be aware that things may change between our last visit and your arrival. Please also note that it may not be possible to do all the activities listed in the time available at each destination, and it is recommended to give yourself extra time in your joining or ending city if you would like to participate in some optional activities there.
Prices listed are for entrance only and do not include transport costs to and from the sites or local guides unless indicated - again, these prices are displayed according to our latest information and in the best faith, but prices do fluctuate due to exchange rates, season, numbers of participants, and simple increases from the operator - any prices listed are a guide only and certainly cannot be guaranteed.
Optional activities are not necessarily endorsed or recommended by Dragoman nor included in the price of this trip. If you do any optional activities, you do so at your own risk and it must be clearly understood that your participation is your own decision and does not form part of your contract with Dragoman. You may be required to sign/complete a waiver form or optional activity form for some optional activities.
It is a condition of booking that you have comprehensive travel insurance. Without evidence of valid travel insurance you will not be allowed to start the trip.
We recommend that any policy has a minimum medical (including repatriation) cover of £5,000,000. We recommend that any policy also has a minimum level of cover for Personal Liability of £2,000,000 and for Cancellation and Curtailment of £5,000 (or the full cost of your trip). Cover for loss of baggage, personal effects, money and other inclusions are down to personal choice although please bear in mind that personal effects are more likely to go missing whilst travelling and you should ensure that your policy is adequate to cover the value of your personal effects e.g. cameras, tablets, phones, ipods, etc. Please note that Dragoman is not responsible for your personal effects and is not insured for their loss. Please note that you should be insured for trip postponment or cancellation purposes immediately upon paying a deposit.
Whatever policy you choose, you must ensure that it is designed for adventure/overland travel and make sure it covers any activity that you intend to undertake (whether included or optional). As such it must cover you for adventure activities such as white water rafting, trekking, horse-riding, etc., and that the 24-hour Emergency Assistance Company must be experienced in handling situations in developing countries - for example, that they have the ability to arrange repatriation from remote areas such as the Sahara or if you were trekking in the Andes. On activities or side trips that are not recommended by us, please ensure you are happy with the safety of the activity before participating.
Please double check if you have annual travel and/or credit card policies to ensure they have the cover you require, as many of these policies are not able to cope with adventure travel to remote areas. Many credit card medical insurance policies are not valid for travelling outside your country of residence or outside the EU.
Dragoman has comprehensive passenger vehicle liability protection and tour operator insurance. These policies have total indemnities of £5,000,000 and £10,000,000 per incident respectively. This is in addition to local vehicle insurance and your personal travel insurance.
We have an out of office hours number you can call which should only be used once you have left your home country to start the trip and in the event of a real emergency. Should you need to call the number, we will do what we can to help but please bear in mind that real progress or action may not be possible until normal office hours. If you can not get through please leave a message with you name, reference number, contact details and a message with the help that you need and we will get back to you.
If your flight is delayed or cancelled, please let us know and then make your way to the joining hotel as instructed in these trip notes. If you cannot get through leave a message and a contact number as these will be regularly checked and the crew informed if necessary.
Although you will not have to carry your main bag for long distances, you will need to help load and unload them onto the truck. For this reason we recommend that you use a backpack or soft bag rather than a heavy suitcase. During your trip your main luggage will be kept in the truck's back locker which will be inaccessible during a drive day, so you will also need a small daypack. This can be used to carry your camera, water bottle and other personal effects for daily use. Please be aware that due to the constant dust and vibrations your luggage bag will be subject to extreme wear and tear.
The size of baggage that can be brought on this tour is limited by the locker space on the truck. We recommend that your bag be no larger than a large rucksack with a capacity of about 80 litres (approximately 70cm high, 40cm wide, and 40cm deep). The weight limit for luggage on all trucks is a maximum of 20kg. Backpacks should not have an external frame unless it can be easily removed and stored separately to avoid damaging other people's luggage.
Your clothes and equipment should be appropriate for the conditions you are travelling in, which will vary depending on which part of the world you're heading to. On overland trips, Dragoman will provide all camping equipment apart from sleeping bags and ground mats, so you'll need to bring those with you*.
Think about the climate and altitude of the areas you'll be travelling to - there's nothing worse than being cold at night so it's worth investing in a decent sleeping bag if it's likely to get cold. And remember that even when it's warm during the day, it can often get cold at night, particularly in desert regions.
For a general idea of what you need, this list provides a guide:
• Sleeping bag* - check the expected climate en route. Nights in desert, mountain and high-altitude regions and Patagonia can be very cold, especially in winter months.
• Sleeping bag liner* (or sheet folded and sewn up on 2 sides) - this will help keep your sleeping bag clean, provide extra insulation on cold nights, and can be used on its own on warm nights.
• Ground mat or compressed foam*.
• A day pack is useful for short hikes in the countryside, wandering around cities, etc., and also for keeping inside the vehicle for items used during the day.
• 2 sets of comfortable travelling clothes (light, easily washable cotton clothes are best).
• 1 set of casual but smart clothes for evenings out. Men should bring a pair of trousers that covers al their legs and women should bring a skirt that covers their knees and a scarf for visiting places of worship.
• 2 pairs of shorts.
• Sun hat or warm hat if trekking.
• 1 pair of sunglasses.
• Warm sweater/fleeces.
• 1 waterproof jacket with hood.
• 1 pair of comfortable walking shoes/boots (or ankle height canvas jungle boots).
• 1 pair of sandals or flip-flops.
• Underwear and socks - thermals are also a good idea if you are travelling to altitude, Patagonia or to the desert, as it can get very cold at night.
• 2 small towels.
• Washing kit, including a small mirror.
• Clothes washing detergent, small scrubbing brush and washing line (just a length of cord).
• Head torch/flashlight with spare batteries and bulbs - only the 3 standard sizes of round 1.5V batteries are widely available en route.
• Passport photos - at least 4, and more if you are applying for visas en route.
• Good water bottle - at least 1 litre capacity.
• A pouch or money belt to be worn inside your clothing, or an unobtrusive pocket sewn into the inside of a pair of loose fitting trousers.
• Alarm clock.
• Pocket calculator - useful when exchanging money.
• Writing materials and notebook/diary.
• Multi purpose knife.
• Mosquito net - the tents supplied by us have mosquito netting and you will only need a net if you think you will sleep out under the stars a lot of the time.
• "Wet Wipes" (moistened tissues) and hand gel.
• Toilet paper - this can be purchased almost everywhere en-route, but one roll may be worth packing.
• Assorted sized plastic bags - protects clothing and equipment from dust and damp.
• Extra batteries for your camera, etc., as there may are only limited opportunities to recharge them en route.
For a comprehensive kit list, take a look at the Dragoman kit list that Nomad Travel has created. Dragoman customers can receive a 10% discount on all equipment purchased either online or in store. Click here to see the kit list - http://www.nomadtravel.co.uk/c/381/Overland
*For trips with camping nights.
All of our trucks have a standard motorist's first aid kit on board for use in emergency situations only. The first aid kit is in compliance with UK standards for first aid provision within motor vehicles, and contain supplies to treat road side injuries. We do not carry prescription medications, therefore in addition to this we recommend that you purchase your own personal medical kit.
In the UK we have teamed up with Nomad Travel Stores and Clinics to produce travel medical kits. They have been designed in conjunction with the truck kits and contain everything you would need for any minor incidents and health issues. For more details please visit their website:
Overlander kit (including painkillers) - www.nomadtravel.co.uk/p/2910/Overlander-Medical-Kit-(P)
Independent kit (including painkillers and antibiotics) - www.nomadtravel.co.uk/p/2909/Independent-Medical-Kit-(POM)
Check that your passport will still be valid for 6 months after the end of your trip - this is important as some countries WILL refuse entry to anyone whose passport is due to expire. A temporary or 'visitor's' passport is not valid on our trips. You will need to provide us with your passport details prior to departing for your trip. If you change your passport, please remember to inform us as soon as possible - however, please be aware that changing your passport can cause big problems if you need to apply for visas or permits (such as the Inca Trail or Gorilla Trekking) in advance.
At Dragoman we believe you should make the most of the places you visit, so if you would like to see more of the joining or finishing point cities, why not book additional accommodation to extend your stay? Dragoman can take away the hassle of time zones and language barriers by making the booking for you. This accommodation is only available at the joining or finishing city of your trip, immediately before or after the trip you are travelling on.
While Dragoman is happy to assist with booking your pre and post trip accommodation, it is important that you understand that you may be able to book your own room at a cheaper rate directly through the hotel or on the internet. Our additional accommodation prices are based on the hotel’s rate plus an administration fee. Please note our rates do not reflect last minute walk-in rates or internet specials.
We can also book arrival airport transfers for you as long as we have your flight arrival details. These are normally payable in cash upon arrival; however we do have pre-paid transfers in a few destinations.
Please contact our reservations team for details of the accommodation and transfers that we can offer, as not all hotels offer this service.
Having an amazing trip and met a great group of people? Having too much fun to go home yet? If you're on one of our trips and decide that you would like to continue with us, then why not speak to your trip leader who can advise you of the cost and availability of continuing your journey.
Sometimes, civil or political unrest, or reasons beyond Dragoman's control (e.g. a natural disaster), can mean that an itinerary is disrupted and we have to make a contingency plan. This may involve hiring alternate transport or even the whole group flying over an area. Although Dragoman will help organise travel arrangements, in circumstances outside Dragoman's control you will be required to contribute the additional costs involved and therefore we ask you to bring along a 'Contingency Fund' of USD400. In almost all cases trips run smoothly and this fund is therefore never used. We also recommend that you take along an internationally recognised credit or charge card with a decent limit in case of emergencies, such as medical treatment en route, or even the need to be repatriated; though these occurrences are rare. Remember that travel insurance policies usually only refund you for expenses after you have already paid out.
Dragoman is committed to ensuring that we have a positive impact on local communities and that we implement policies to minimise any negative impact on the local environment. We are dedicated to making sure that we adopt a responsible attitude to the areas through which we travel and believe that our trips should benefit the local people and their environment. Dragoman recognises that we are guests of local communities and strive to make these communities our partners, so that they benefit directly from our visit. You can find full details of Dragoman’s Responsible Tourism policy from the link below:
The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in the bottle, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments.
Please avoid the purchase of bottled water by using the chemically sterilised water stored in the purpose-built storage tank on your overland vehicle. You are free to refill your bottle as many times a day as you like. You are helping the environment and your pocket!
Your vehicle will be usually equipped with a 12-Volt socket, so to charge your iPod, MP3 player, camera, laptop and mobile phone you will need a DC 12V adapter - the type that can be used from a cigarette lighter in your car. Please be aware that only one piece of equipment can be charged at a time and it will not be allowed if there is a risk of running the vehicle’s batteries low. Batteries may also be recharged from hotel room wall sockets and the majority of the campsites we stay at have electricity points, so please bring along your normal charging adapters as well. You will need to ensure that you have the correct country adapter for your specific charger.
For mobile phones, please note that most countries in the Americas operate at 850 MHz and 1900 MHz which is not the same frequencies used in Europe, Africa, Asia and Australia. Most modern tri-band and quad-band mobile phones will be able to operate on these frequencies but please check your mobile phone specifications before travelling to ensure that you'll be able to use your phone in the Americas.
Illegal drugs will not be tolerated on our trips. Possessing or using drugs is not only against the law, but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for Dragoman groups.
It is one of our core values to treat all people we encounter with respect which of course includes all the local people who make our destinations so special. The exploitation of prostitutes or children is completely contrary to this philosophy.
Equally Dragoman will not tolerate any violence or threat of violence towards local people, other group members or any member of our staff. Our group leader has the right to expel any member of the group if drugs are found in their possession, if they use prostitutes, abuse children, use violence or threaten violence, without a refund of the trip price.
We expect you to obey all the laws of the countries through which we pass. This particularly applies to the smuggling of contraband and possession of narcotic drugs (as above), firearms, antiquities and ivory. Any customer found contravening such laws or customs will be required to leave the trip immediately with no refund of the trip price.
While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local partner straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.
We recognise that there may be times when your group leader may not be able to resolve a situation to your satisfaction. If this is the case please contact our customer relations department on
You may also choose to provide details in your feedback questionnaire which we ask you to complete at the end of your trip, but we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.
Tipping is entirely voluntary. The Dragoman crew may be travelling with you for many weeks and usually they become good friends with most members of the group. It is sometimes easy to forget that they do work hard to ensure that you do have a great trip. If you feel you would like to tip them, they certainly would appreciate it.
On a number of our trips, we also use a local guide as well as our own Dragoman crew. These guides live and travel with you through their home country and it is usual to tip them when they leave. We recommend USD 1 to USD 4 per person per day, but check with your crew for an appropriate amount.
At any time before or after you book, you can join our community - Dragoland. This is a great place to ask questions before you travel and to catch up with your fellow travellers once your trip has finished. You can share photos, videos and stories and you can also download a selection of free travel apps. See the home page to sign in - it's free and easy. We also have a Facebook page where travellers regularly swap info with each other, as well as other presence on other social media platforms.
After your travels, we want to hear from you! We rely on your feedback. We read it carefully. Feedback helps us to understand what we are doing well and what we could be doing better, and it allows us to make improvements for future travellers.