India Circuit between Chennai and Kolkata, (ZCA)

Chennai to Kolkata 14 days, departing 21 Nov 2013
Delicious local food being made in Visakhapatnam The busy streets of central Chennai, southern India The Ramakrishna Mutt Temple in Chennai, India The stunning colonial Victoria Memorial in Kolkata, lit up at night

Trip Overview

Trip Style: Overlanding
Route: Chennai to Kolkata
Duration: 14 days
Transport: Overland vehicle, train
Physical Rating:

EASY HARD


You will travel through areas that may be physically challenging.
Accommodation:

0%100%

Mostly guesthouses and hotels with some camping & some wildcamps.

Route Map

Countries Visited

India

India has shared so much of its wonderful culture with the rest of the world, so a visit to this diverse country is a chance to experience where it all began. India has so much to offer: the beautiful landscapes of the Himalayas, the amazing temples and coastlines, the rich culture, and of course the food!

Although India might be famous for it's flavours, often the wildlife is forgotten about. India is home to the Asian elephant, Bengal tiger and the Indian rhinoceros. It is also a hot spot for smaller beasts such as the praying mantis.

India's music scene is beautifully crafted, and the range is quite incredible. The range of folk music spreads across the country and it is also the genre which Bangra music falls into. This is possibly the most famous music to come out of the country. Although regions have their own style of music, there are types that bring the country together as a whole. The national anthem of "Jana Gana Mana" translates as "Thou art the ruler of the minds of all people".

India's capital, New Delhi, is a lively place and hosts many festivals throughout the year, including the International Mango Festival - where over 500 different types of mangoes are found. Mangoes are only the start of the wonderful taste India has to offer. The blend of herbs, spices and other vegetables can create the aromas known all over the world. Across the country there are different assortments that are associated with each region. In the north, milk is the main ingredient which creates the wonderful bread, and the samosa is popular here. Deep in the south is where rice dictates the main proportion of a meal. Into the east you will find the places where popular Indian desserts are from. Finally, in the west of the country, rice and coconuts are just two of the ingredients that make their dishes so distinct.

Foremost a visit to India is probably best remembered by the welcome you are likely to receive. This, combined with the seemingly endless variety, is what brings travellers returning time and time again.

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Daily Itinerary

Delicious local food being made in Visakhapatnam
The stunning colonial Victoria Memorial in Kolkata, lit up at night
Rickshaws lined up in the Bow district of Kolkata, India
The Howrah bridge in Kolkata
The tranquil gardens near the Maidan, Kolkata
The beautiful marble Victoria Memorial in Kolkata
A dog enjoys some shade underneath a rickshaw in Kolkata
The busy streets of central Chennai, southern India
The Ramakrishna Mutt Temple in Chennai, India
The Chennai Central railway station, India
Curious masks for sale in Puri, India
Visiting the Usthi Foundation near Puri, India
The 12th-century Jagarnath Temple in Puri
Religious icons for sale in Tirupati, India
Local women in Tirupati, India
Religious festival in the Odisha region of India
On the road in the Odisha region, eastern India
Paddy fields in the Odisha region
Making clay pots in the traditional way, Goudaguda village
Mother and child in the Odisha region of India
A busy market in an Odisha village, eastern India
Beautiful glass souvenirs for sale in a market in Visakhapatnam, India
Local man in Vijayawada, India
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Day 1: Chennai

( Thu 21 Nov )

Border Information: Welcome to Chennai. If Joining in Chennai, enter India at Chennai Airport.

Free day to explore the sights, sounds and flavours of Chennai until the group meeting at our comfortable hotel at 18.00hrs. Staying overnight in hotel.

Hotel for the night: Hotel Pandian

Hotel for the night: Hotel Pandian

Hotel Pandian

15 Kenneth Lane,

Egmore,

Chennai 600 008

Tel: +91 44 28191010

Activity Approximate Cost

Explore the beaches of Chennai, including the 12km-long Marina Beach, the longest urban beach in the world

Included in Kitty
About Chennai:

Chennai (previously known as Madras) was the site of the first major settlement of the East India Company in 1639, and is now the fourth largest city in India. The town grew up around the Fort St George and along Mount Road and some interesting historic buildings can be seen here. It's true that it is busy, noisy and often extremely hot, but in many ways it is a surprisingly efficient and orderly place by Indian standards. The Government Museum is worth a visit if you're interested in the history of the city, and for Motorcycle enthusiasts the Enfield Factory tour is a must - though it only runs on certain days of the week, so check days and times before you make the journey. You might prefer to just wander the streets and soak up the atmosphere, exploring the many temples and bustling local markets.

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Day 2: Tirumala, Tirupati

( Fri 22 Nov )

Today we head to the bustling town of Tirupati (Approx. 145Kms).  In the afternoon we will visit the holy temple. Tonight we stay in a friendly local hotel

Activity Approximate Cost

Visit the chaotic Sri Venkateswara Temple in Tirumala along with 10,000 devoted pilgrims, one of the holiest temples dedicated to the Hindu deity Vishnu

Included in Kitty
About Tirupati:

In the very south of Andhra Pradesh, is the small town of Tirupati. Thousands of pilgrims flock here everyday to visit the Temple of the Lord Venkateshwara which sits above the city on the holy mount of Tirumala. So revered is this place that foreigners are sometimes asked to denounce their own faith and swear allegiance to Venkateshwara before they are allowed to enter the inner sanctum of the temple.

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Day 3: Vijayawada

( Sat 23 Nov )

Leaving Tirupati, we will spend the next couple of days overlanding through Andhra Pradesh, one of the least developed states in India. 

This is real off the beaten track and we will aim to cover approx 450Km today. Tonight we will find a spot to wildcamp for the night.

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Day 4: Visakhapatnam

( Sun 24 Nov )

Today we continue driving approximately 400kms through the back roads of Andra Pradesh. Our final destination tonight is the costal town on Visakhapatnam.

Tonight we will stay in a local hotel. 

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Day 5 to 10: Odisha Tribal Area

( Mon 25 Nov to Sat 30 Nov )

Today we begin our Odisha Tribal tour; we start in a small village called Goudaguda. Beautiful earthen pottery is skillfully produced in this area and you may even get the chance to try this for yourself. On day 2 we make out way to neighboring Mali and Kondhy village returning to Goudaguda for the night. We stay in a local guesthouse for the first 2 nights which have been styled on local tribal houses.

On day 3 we drive to the lively Chatikona Market, a weekly highlight for the Dongria Kondh tribe. We then roll along the hills to Muniguda, our destination for tonight. On arrival we will be welcomed by New Hope Charitable Trust (a local NGO helping to uplift the poor and disadvantaged). We will stay in basic rooms in the grounds of the charitable trust tonight. The following morning we will spend some time with New Hope before driving to a small village called Taptapani where we stay in a local hotel for the night.

Our final 2 nights in this region include an overnight stop in the coastal town of Gopalpur where we will check out the local fish market before taking the scenic back-roads to reach our quite camping spot at Chilika Lake where we can enjoy a bamboo pole boat cruise, a local BBQ and a spectacular sunrise.

Activity Approximate Cost

Visit the Monday market in the indigenous melting pot of Goudaguda, soaking up the incredible atmosphere as the locals barter and trade their produce

Included in Kitty
About Odisha Tribal Area:

The hinterlands of Odisha are intensely tribal areas, home to more than 60 different tribal communities, all with their own distinct indigenous culture and traditions. Perhaps one of the most fascinating tribes are the 'Bondas',fiercely independent primitive people of Tibeto-Burmese origin. The women of this tribe wear many silver necklaces from their shoulders up to their chin and prefer to take younger husbands, so that they will have someone to earn a livelihood for them in their old age. The Paraja tribe are also particularly interesting because of the numerous Gods and Goddesses they worship, who are all said to live in the hills and forests. They also love dance and music and celebrations are also accommopanied by a lot of singing and dancing. This is a remote region, difficult to visit as a single traveller and exactly the kind of place where overlanding comes into it's own. On our overland tours we spend 4 or 5 days exploring this area.

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Day 11: Puri

( Sun 01 Dec )

Today our tour of the tribal areas comes to an end and we drive on to the small town of Puri. Puri is one of the holiest pilgrimage places in India and it's other main attraction is it's long sandy beach. 

We will have the opportunity to circumambulate the old pilgrim route by Cycle Rickshaw taking in ashrams, Hindu monasteries, palm leaf manuscript library and the awesome Jagannath temple.

We stay in Puri for 2 nights at a comfortable local hotel. 

Activity Approximate Cost

Take a day trip out to the beautiful Chilika Lake, Asia's largest lagoon and home to an incredible abundance of birdlife

Included in Kitty
About Puri:

Puri is one of the oldest cities in the eastern part of India and an important destination for pilgrims, as it is considered to be one of the four holiest towns in the whole country. The huge Jagannath Temple is where the faithful head to worship, an enormous complex which is home to more than 5000 priests and helpers. Unfortunately unless you are Hindu you will not be able to enter the temple, but even from the outside, you can't help but be impressed by the sheer scale of the building. The town is also popular with local Indian holidaymakers because of it's long sandy beach and pleasant waterfront, which makes it a good spot to kick back and relax and re-charge your batteries.

 

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Day 12: Puri

( Mon 02 Dec )

Our second full day in Puri. Today begins with a cycle ride through rice paddie fields and rural hamlets meeting local craftsmen and women and watching them demonstrate their unique crafts before moving on this afternoon to the UNESCO World Heritage Konark Sun Temple where we will have a guided tour. 

Activity Approximate Cost

Explore the religious sites of Puri by cycle-rickshaw, including the Jagannath Temple, one of the four most sacred Hindu pilgrimage sites in India

Included in Kitty
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Day 13: Kolkata

( Tue 03 Dec )

We have a morning train to Kolkata (approximately 8 hrs), the largest city in India.  We make our way to our comforable hotel where we will base ourselves for exploring this remarkable city. 

Hotel for the night: VIP International

VIP International Hotel, 

51 Mirza Ghalib Street,

Taltala,

Kolkata 700016

 

Tel - +91 3322176495

 

Activity Approximate Cost

See the famous Howrah Bridge over the Hooghly River, thought to be the busiest bridge in the world with 150,000 pedestrians and 100,000 vehicles crossing every day

Included in Kitty

Experience a local train ride from Puri to Kolkata

Included in Kitty
About Kolkata:

Kolkata is India's second biggest city and is regarded by many as the intellectual and cultural capital. At first you are assaulted by the noise and chaos of this bustling metropolis, but take the time to explore and you'll discover some impressive colonial architecture, some of the best restaurants in India and a thriving arts scene. Bengali theatre, dance, poetry, art, music and film are all showcased here, and there's usually plenty to choose from on at the cities many venues.  This was the capital of colonial British India, so it's interesting to visit the Victoria Memorial. A beautiful domed white marble edifice set in tranquil gardens, the monument was built to commemorate Queen Victoria's diamond jubilee. Kolkata is also home to the Sister's of Charity Motherhouse, the mission where Mother Teresa did much of her work. There is a small museum at the Motherhouse displaying Teresa's worn sandals and battered enamel dinner-bowl and upstairs 'Mother's room' is preserved just as it was for all the years that she slept here, a crown-of-thorns above her simple bed. Finally, if all the hustle and bustle is getting too much for you, take refuge in the beautiful botanic gardens along the banks of the Hooghly River.

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Day 14: Kolkata

( Wed 04 Dec )

Border Information: If finishing your trip in Kolkata, exit India at Kolkata Airport.

If you are continuing onto the next section today is free for you to explore Kolkata.

Hotel for the night: VIP International
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Important Notes

The routes, activities and places visited described in these trip notes are intentions and are meant as a rough guide only.

These trip notes have been compiled to help you prepare for your journey once you have booked. They include the full itinerary and dates, and information about kit lists, meeting hotels, insurance, vaccinations, visas, and other information that will help you get ready for your trip.

We update these notes regularly, so please ensure you have an up-to-date version of these trip notes.

We intend to follow the planned route but exact night stops and inclusions cannot be guaranteed. It sometimes happens that we decide to make a change to our planned itinerary. This may be for a variety of reasons - climatic, road or bureaucratic conditions may demand it. By their very nature, overland itineraries need to be flexible and the regions that we are travelling through are often unpredictable. We run adventure journeys in off the beaten track areas, which often have poor infrastructure. You should expect that some of these areas do not adhere to 'Western' safety standards.

Physical Preparation

Physical preparation for Asia Itineraries

In Asia you will need to be healthy enough to cope with extremes of climates from the hot deserts through to the colds of the high mountains. There are some high altitudes in places and many places where walking around for several hours is the only way to explore (e.g. The Great Wall of China, walking tours in Uzbekistan, exploring the historical sites of India, etc.).

Overland travelling can be demanding - long, rough travel days, dusty conditions can be challenging to some. You will need to be fit enough to help every day with the camp chores (cooking, washing up, general camp set up) as well as putting up and taking down your own tent. There are some long driving days and some early morning starts.

The step up into the overland vehicle, while not overly high, can become tiring and you need to judge yourself to be physically fit enough to haul yourself up and down the step at least 8-10 times a day. By and large, our Asia trips have a good range of hotel accommodation mixed up with camping so that life is not too rough.

Visa Information

Visa Information

Many countries that we visit on our travels will require visas to enter. Some are best obtained before you leave home, and others can be obtained en-route. Whilst the ultimate responsibility for obtaining visas is yours, we will endeavour to assist you wherever possible.

The visa requirements for your trip vary depending on where you are from and where you are going. The information provided is given in good faith and we do try to keep the visa information as up to date as possible. Please read the information very carefully to make sure everything is clear and you aware of what you need to do. Please also be aware that rules surrounding visas do change, often suddenly, and without prior warning. This is why it is important that you also double-check the information we provide for yourself.

For visas that are needed in advance, you may wish to submit the applications directly to the relevant embassy or consulate. If you require any supporting documentation for your visa applications, please complete the ‘Visa Support Form’ available at this link: http://dragoman-visa-support.thevisamachine.com/visa-support.

However, for trips that involve multiple visas, our recommendation is that you use a visa agent to assist you with your applications. While this does increase the cost, it will make the process much easier for you. Dragoman have teamed up with ‘The Visa Machine’ to create a safe, secure, hassle-free way of obtaining visas and visa advice. Our unique link within their website is designed to make the visa process as straightforward as possible. Simply go to https://dragoman.thevisamachine.com and click on your region of travel followed by your trip route and ‘The Visa Machine’ will advise you about not only the required visas but also the dates by which you should apply. ‘The Visa Machine’ can then assist you in the actual visa application, thus taking all the worry and hassle out of the process. The visa service is not always available for all nationalities or non-UK residents, depending on the requirements of each specific embassy. The Visa Machine will advise you what they can and cannot provide for your specific circumstances.

As you will often need to submit your passport together with your applications, we recommend that you avoid making any travel plans in the weeks leading up to your departure.

Most countries require that your passport is valid for at least 6 months after your entry into the country.

For trips that are not yet guaranteed, you may find yourself in the position whereby you will need to start the visa application process prior to your trip being guaranteed - in this situation we still advise you not to purchase flights until your trip is guaranteed. However, you can start your visa application process, ensuring that when applying for your visas or letters of invitation that you allow several days before and after your entry into the country to allow for delays, availability of flights, etc. 

India 

Citizens of all countries will need a visa to enter India as a tourist for up to 180 days.

Most Dragoman passengers will need to obtain their visa in advance. It is highly recommended to do this in your country of residence; although it should be possible to obtain the visa in any Indian Embassy, there is a higher likelihood of delays and refusals if you are not in your home country.

As of March 2015, you will need to apply in person at your closest Indian Mission as they will no longer accept postal applications. You will need to make an appointment at the website of the Indian Embassy in your country, and turn up at the nearest mission to complete your applicaton in person. For UK residents, please go to the website - http://in.vfsglobal.co.uk – to fill in the online visa form and book an appointment to complete the application. Please follow the instructions on the website to help you obtain your visa; the instructions are very clear.

Alternatively you can apply via a visa agency such as The Visa Machine who can put the application in for you, so that you do not have to attend in person – this is recommended due to its convenience, and is often a cheaper option than travelling to the Indian Mission. Please see www.thevisamachine.com for details.

Please be aware that the photos that you bring to the appointment must be 50mm x 50mm, or your application will be rejected (this is a unique square-shaped photo). The photos must be in colour and have a plain white background, and computer generated photos will be rejected. Please paste one photo to the front of your application and leave the other one loose. You must sign under the photo on page one and the declaration on page two.

Visas issued in the UK are valid for 6 months from the date of issue (by which time you have to have exited the country). Please note that you cannot extend any tourist visas once within India.

If you are asked to provide an address in India on your visa form, please use the address below:

Hotel Supreme,

4 Panday Road,

Colaba,

Mumbai,

India

Tel +91 22 2218 5608

 

If you are asked to provide a referee in India on your visa form, please use the details below:

Eugene Pram,
Pram Tours,
436 Barkat Nagar,
Tonk Phatak,
Jaipur,
302015,
India
Tel: +91 14 1259 4205

 

Please bring 10 photocopies of your passport and Indian Visa (on the same page). These may need to be used for hotel check-ins. Please also bring 2 passport photos in case these are needed.

If travelling to Sikkim, your Sikkim permits will be arranged in Kolkata with your tour leader - please bring several passport photos for this permit.

IMPORTANT NOTES - If you are travelling on the Chennai-Kolkata leg - please note that all permits for the Odisha region must be arranged before you arrive in Chennai. Dragoman will arrange the permits on your behalf but it is very important that you send us a high quality scan or photo of your passport photo page when you book and of your India visa as soon as you obtain it. We will need these scans 10 days before the trip starts in Chennai, at the very latest. If we do not receive these scans in time we will be unable to take you on the trip through the Odisha region. Please also bring an additional 2 passport photos on the trip.

If you are travelling to Bhutan - please send Dragoman a scan of your passport photo page when you book and a scan of your India visa as soon as you obtain it, as this is important for arranging the Bhutan group visa.

If you are travelling on the Mumbai-Chennai leg or the Kolkata-Kathmandu leg - please send Dragoman a scan of your passport photo page when you book, as this is important for arranging train tickets on these legs. In some cases (late bookings) we may also require a copy of your Indian Visa. For this reason, we ask that if you have booked less than 60 days before date of travel, you obtain your visa in advance rather than apply for an e-visa (visa on arrival) if possible. 

As of November 2014, there is an e-visa option (visa on arrival) available to selected nationalities (including Australia, New Zealand, Germany and USA, but not including the UK, Ireland, Canada, and most EU countries). There are many restrictions, including a maximum non-extendable stay of 30 days and only being able to enter at major airports; as such we are not recommending this option until the restrictions are relaxed. It is very important that you do not use this option if you are joining the trip in Chennai, as we need a copy of your visa in advance for the Odisha region. If we do not have this in advance, we will not be able to obtain your permits (see above) or train tickets. 

Please also do not use the e-visa option (visa on arrival) if you are starting your trip in either Mumbai or Kolkata, as we need a visa scan in advance in order to secure our train tickets. 

Personal Spending

Personal Spending - Asia

Based on the range that previous travellers have spent on this trip, we recommend you allow between USD15-30 per day for Central Asia, China and Burma and between USD10-USD20 per day for India, Nepal and South East Asia.

This will cover individual expenses such as drinks, meals whilst out and also when staying in hotels, souvenirs, tips, and personal permits.

For trips in Southern India that occur over Christmas and New Year please allow approximately USD160 extra on the kitty for seasonal increases in accommodation costs.

What else you need to know

Overland Lifestyle and Trip Suitability

Dragoman has 32 years experience of leading overland trips across 4 continents. Overlanding is all about sharing a great travelling experience with like-minded people. On your trip you’ll travel in one of Dragoman’s purpose built iconic expedition vehicles on an off the beaten track adventure along rugged roads, experiencing the sights, sounds and smells of the world up close. Your journey will be overland across vast distances so some long days spent driving are inevitable - but these will be interspersed with breaks of a day or two at a destination or activity. On an overland journey you are more than just a passenger and everyone gets involved setting up camp - we supply the tent but it’s up to you to pitch it! As part of your trip you will be assigned a truck job which could be collecting firewood or water, luggage loading, organising food, stores etc.

Like all great adventures, the more you put in the more you'll get out!

We are looking forward to welcoming you on one of our overland journeys but before we do there are a few things we would like to draw to your attention:

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Who Travels with Dragoman?

Our groups are made up of people from around the world and are always an interesting mix of nationalities and ages. On average there is a pretty even split, males to females and between solo travellers, couples and small groups of friends. We believe that overlanding should be open to as many people as possible and so although we have a minimum age limit of 18 (or 7 on our Family Trips), as long as you are fit, healthy and passionate about travel, we are happy to take you, whatever your age is. One of the beauties of group travel is the camaraderie and friendships that are formed along the way, and as well as the variety of people that you will meet.

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Group Size

The maximum group size we take on our overland journeys ranges from 19 to 22 depending on the geographical location; however the average number of passengers is more likely to be around 16.

Please note that there is an overlap of 2 trips in Zanzibar. This means a group starting a trip in Nairobi, for example, will visit Zanzibar at the same time as group starting a trip in Dar es Salaam. In practical terms this means there could be up to 44 group members in Zanzibar at the same time.

Please also note that on some departures there may be more than one truck doing the same route. This means that you will be in the same hotel or campsite as another Dragoman group on some days. To ensure that you are not always at the same place at the same time as another group, your itinerary will most likely be slightly altered from the itinerary advertised in these trip notes.

Our Crew and Guides

Our crew are passionate about travel and are always up for adventure. It takes someone special to become a Dragoman leader. Our crew undergo the most intensive training program of all the overland companies, spending 10 weeks learning the ropes at our base in Suffolk, UK, and then up to six months on the road as a trainee. On all Dragoman overlanding trips, we usually have 2 western crew. The crew are responsible for the group and the overall organisation of the trip. On our trips in East and Southern Africa we either have 2 western crew or 1 western crew and 1 local driver. While not being guides in the traditional sense, you can expect them to have a broad knowledge of the places visited and for them to offer suggestions of things to do and see.

On trips south of Nairobi in East and Southern Africa we will also have an African camp master/cook who is in charge of running the camp and organising all of the meals. Their knowledge of the local produce makes shopping at the markets great fun and you will learn how to prepare and cook some unusual dishes.

In the rest of Africa, South America and the majority of Central Asia and China we use local guides who may stay with us for just a few hours or will actually travel with us for some or the entire journey. In these cases they become a third crew member and are able to offer their local knowledge as well as a real insight into the lives of the local people.

Dragoman endeavours to provide the services of experienced crew, however, due to the seasonality of travel, situations may arise where your crew is new to a particular region or training other crew. Your crew have a duty of care to all members of the group and therefore they have the authority to ask you to leave the trip if you require serious medical assistance, you are behaving in an anti-social manner or refuse to comply with local laws and customs. In all matters relating to the trip, the leader's decision will be final and we appreciate your respect of this.

Accommodation on Tour

Dragoman's overland trips are designed for shared accommodation, whether camping or staying hotels, and therefore do not involve a single supplement. Single travellers will share with people of the same sex for the duration of the trip and whilst our crew will do their best to accommodate couples travelling together in twin rooms, all our travellers should expect to stay in multi-share accommodation from time to time.

The type, variety and standard of accommodation will vary depending on what options are available in each of the areas we travel through and the nightstops on our routes; The campsites will range from rather basic to those with excellent facilities, including swimming pools, restaurants and bars. In some cases it may also be possible to upgrade locally to bungalows, lodges or even tree-houses.

Equally, the type and standard of hotel accommodation will vary greatly depending on what is available in the area; hotels can vary from very basic multi-share rooms without electricity or running water all the way to high standard hotels with good facilities!

One of the highlights of overlanding is that in more remote areas we will wild camp; this allows us to get far away from the tourist crowds to some beautiful, secluded spots. Occasionally on some of our trips we are able to stay in villages or local homestays, this allows us to get close to indigenous populations and ensures our money stays within local communities.

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The Kitty

In addition to the trip price on our overlanding trips, you will also be required to pay a kitty specified for your trip (please note that there is no kitty on our Family Trips). The kitty is payable in installments at the start of each section of the trip for combination trips, and in full at the start of the trip for individual trips. Each customer joining a trip pays their kitty into a central fund. The fund is managed by the Dragoman crew and the kitty accounts can be viewed by all throughout the trip.

The kitty covers all things that the whole group does, such as:

• Hotel accommodation and campsite fees

• Meals whilst camping (not in hotels)

• Activities listed as included (e.g. National Park entrances, excursions and local guides).

The kitty system is very unique to overlanding and we believe it allows us to have flexibility and transparency on our trips. You can see exactly how your money is being spent and ensure that you are getting the best value by buying locally. It also helps to keep the costs competitive and save on administration costs so that we can pass the saving on to you. Dragoman makes NO PROFIT on kitties, as they are the group's fund. We constantly update the kitty prices on our website and the kitty advertised in the brochure is an estimate at the time of printing. Prices can go up or down with no notice, and exchange rate fluctuations will affect costs. If there is money left in the kitty at the end of your trip, then this is divided between the group and you receive a refund.

Once you book your trip it is very important that you check our website on a regular basis and just before departure for any changes to the kitty amount.

The kitty is payable in full at the start of your trip (in installments at the start of each individual trip on combination trips) or via our new scheme where you can pay in advance 3-4 weeks before the start of your trip (please see http://www.dragoman.com/files/Kitty_doc_v1.pdf for more details - this letter will also be sent in your booking confirmation upon booking a trip). 

If you are bringing the kitty out in cash, please try to pay in the specified currency on the website (US Dollars, or Euros in West Africa). Your tour leader will be able to accept some of the kitty in local currency if needed, and they will let you know the exchange rate locally - in most destinations you can withdraw local currencies from ATM machines, using either a cash passport or a credit/debit card. Please bear in mind that most cards have a maximum withdrawal amount per day, local ATMs may run out of cash, and your bank could block the card despite you warning them of your travel plans, so it could be impractical to try to get the entire kitty out from an ATM.

Traveller's cheques are becoming increasingly difficult to change around the world with passengers and our leaders are experiencing frustration and numerous hours spent trying to find a bank which will change travellers cheques. For this reason we no longer accept TCs on our trips. As an alternative, in most destinations you can withdraw local currencies from ATM machines and use either a cash passport or a debit card.

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Meals and Group Participation

On an overland journey you are more than just an individual passenger - you're part of the team. You are expected to pitch in to set up camp, shop for food, cook and generally help out. As part of your trip you will be assigned a truck job which could be collecting water and firewood, sweeping out the truck, loading the back locker, etc. While camping on overland journeys, all meals are included in the kitty. This means that you will have to work together to cook for everyone in your group. You will be divided into smaller units of 3-4 people and take it in turns to cook for the whole group according to a rota system. When it is your turn to cook you will have to plan the meal, shop for the ingredients in local markets or supermarkets and then prepare the meal for the whole group. The secret to cooking for 20+ people in a basic camping kitchen is to keep it simple! (On trips south of Nairobi we have a cook on board the truck; however you will still be required to help prepare meals).

An example of a typical camp breakfast might be toast with spreads, fruit and cereal as well as tea and coffee. When time allows it will also be possible to serve something hot such as eggs or pancakes. Lunch is almost always a sandwich heaped high with healthy salad and assorted fillings, with fruit to follow. Dinner might be a BBQ, risotto or pasta dish and there is always the chance to try some local cooking. Generally our passengers find the more they put into a trip, the more they benefit from it.

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Dietary Requirements

If you have any dietary requirements please tell us at the time of booking and also remind your crew at your welcome meeting. Our crew will try to cater for any particular dietary requirement or food intolerance whenever possible. However, it must be remembered that it may not always be possible and the variety of dishes may be severely limited in comparison to those available to others.  If there is anything in particular you require in your diet, or would miss from home, or because of an allergy would miss out on, it would be best to bring these with you.  Depending on your particular requirements, you may need to allow yourself some extra spending money to allow you to purchase extra food items.

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Itineraries

Our itineraries are our intention but travel in more remote areas of the world is unpredictable – borders can close, there can be extreme adverse weather, strikes or maybe mechanical issues that affect the running of your trip but equally due to the nature of our trips we can often spontaneously include a local festival or event into the itinerary. This being said, the safety of our passengers, leaders and operators is a priority for Dragoman. With this in mind we monitor world events very closely. By the very nature of the adventure travel that we take, there are risks and hazards that are inherent in our itineraries. Dragoman makes operational decisions based on informed advice from a number of sources:

• The British Foreign and Commonwealth Office travel advice

• Reports from other travel companies and local suppliers

• Leaders reports from off the road

• Local contacts we have built up over 33 years of experience

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British Foreign Office Travel Advice and Warnings

Dragoman follows the British Foreign Office Travel advise when deciding where and where we are unable to travel. We will base our decisions on itineraries and alterations to published routes based on their advise rather than the advise of other governments.

However we recommend you check the latest travel advisories from your own government for the country you are travelling to before you book and prior to departure. Check to ensure that no travel warning is invalidating your travel insurance Here are a few useful addresses:

UK  www.gov.uk/foreign-travel-advice

Australia. http://www.smartraveller.gov.au/

New Zealand. http://www.safetravel.govt.nz/

United States. http://travel.state.gov/travel/travel_1744.html

Canada. http://www.voyage.gc.ca/countries_pays/menu-eng.asp

Dragoman has also teamed up with the UK Foreign and commonwealth office (FCO) in their 'Know before you go campaign' www.gov.uk/knowbeforeyougo. This website offers straightforward travel advice, top tips, and up to date country information to help you plan a safe trip. We recommend you check this out before you travel. We will advise you of any significant changes in advice before travel or whilst you are overseas.

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Health

You need to be in good physical health in order to participate fully in our trips. When selecting your trip please make sure you have read through the itinerary carefully and assessed your ability to cope with our style of travel. To help you assess if this trip is suitable, please refer to the physical rating. The ratings for each trip are a good indication of how challenging they are and in some cases you should be prepared for some long driving days and possibly limited facilities. We are always happy to give extra advice if you have additional concerns. Please note that if, in the opinion of our leader, you are unable to complete the itinerary without undue risk to yourself and/or the rest of the group, Dragoman reserves the right to exclude you from all or part of the trip without a refund.

You should consult your doctor for up-to-date medical travel information prior to travel, particularly if you have a pre-existing medical condition. We also advise you to declare any pre-existing medical conditions to your travel insurers upon purchase.

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Altitude

Some pre-existing medical conditions are known to severely worsen at high altitude and be difficult to adequately treat on the ground, leading to more serious consequences. It is imperative that you discuss your pre-existing medical condition/s with your doctor. We understand certain medications are reported to aid acclimatising to high altitude; please discuss these options with your doctor. For trips that travel to areas of high altitude, the tour leader will issue you with a self assessment altitude questionnaire which allows you to monitor how you are coping with the altitude and informs you of danger signals so that you can reports these as soon as possible, either to the tour leader or a medical professional.

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Yellow Fever

A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also quite common for your home country to request a Yellow Fever certificate on your arrival back home.

It is your responsibility to check with your doctor well in advance of leaving home about the Yellow Fever requirements for the countries you'll be visiting.

Malaria & other mosquito-borne diseases

Get expert advice before travelling about types of malaria pills and take them as instructed. Recommended types do change from time to time and from area to area. Consult your GP / travel clinic for the most up-to-date requirements.

Other mosquito-borne diseases such as Dengue Fever and Chikungunya are continuing to spread and becoming a bigger problem around the world. Bite prevention is vital to avoid contracting any of these diseases as there are no vaccines or specific treatments available.

The mosquito usually bites between the hours of dusk and dawn and so covering up by wearing long-legged and long-sleeved clothing, preferably light coloured and buttoned at the wrists, can help. Do not sleep without closing windows, tent doors or, if sleeping outside, use a mosquito net. Use mosquito repellent applied directly to your skin or soaked into your clothing.

Treating clothes and mosquito nets with a Permetherin solution provides significant protection. It should be available at most travel stores. Mosquito coils are useful on still nights and in hotel rooms but cannot be used inside the tents.

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Vaccinations

Recommended vaccinations and other health protection vary according to different regions and recent bulletins issued by health authorities. It is essential to get the latest advice on the region(s) you are planning to travel in so please check with either your doctor or travel clinic in good time before you travel.

We also recommend you check out any specific health advice for the country you are travelling to either via your GP or the following websites: www.nathnac.org or www.fitfortravel.nhs.uk

In the UK, we have been working with Nomad Travel for many years and their website has comprehensive, up-to-date vaccination and health information. You will receive a 10% discount off all vaccinations given at Nomad Travel clinics.

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Safety & Security

At Dragoman your safety is of paramount importance and we will do our best to ensure that your travel with us is safe and trouble-free but we do ask that you take that little bit of extra care whilst you are away and to understand about the nature of this style of travel.

We want you to have an enjoyable time but you must also remember that part of the enjoyment of travel is experiencing a different way of life and cultures. This may also mean experiencing different safety and hygiene standards than those you are normally used to.

Therefore, please take note of the following safety tips and follow any local safety advice or briefings delivered by our crew or any third party suppliers we use during your trip.

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Transport Safety

• Our own vehicles have fully fitted seat belts; make sure you always belt up.

• If you find a safety belt inoperable or missing on one of our vehicles, please inform the crew immediately.

• Unfortunately, we cannot guarantee that other vehicles we may use or recommend in some countries will be fitted with seat belts on every seat as it is not a legal requirement in much of the world.

• Please remain seated on board vehicles at all times when the vehicle is in motion

• Never place luggage in the aisles or foot wells

• Ensure you know where your nearest Emergency exit is; this may be a designated emergency exit, a window or a roof hatch.

• Check the location of the fire extinguisher and first aid kit.

• Follow any safety instructions provided by the crew/driver

• Our vehicles are fitted with roof seats which can be used in certain conditions, such as when driving at low speeds, off main tarmac roads, etc. They can only be used with the express permission of the crew and you must never sit in them without seat belts.

Road Safety

• Traffic in some countries travels on the opposite side of the road to what you may be used to, so ensure you look both ways before crossing the road.

• In many countries vehicles do not automatically stop at crossings.

• Crash Helmets are often not provided with mopeds and motorbikes overseas – we do not recommend you hire these vehicles.

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Fire & Other Safety – Hostels/Hotels/Homestays

• Ensure you know where your nearest fire exit is and check to ensure that it is operative.

• Check the location of the nearest fire extinguisher.

• Study the fire instructions in your room if available.

• Identify how to raise the alarm if a fire occurs.

• If a fire occurs, leave immediately; do not stop to collect your effects.

• Proceed to an assembly point well away from the building.

• Electrics in hotels in many of the places that we visit will not be up to the same standards as at home. Please ensure that you check rooms, especially bathrooms and are aware of any issues that look unsafe. If in doubt inform the crew who will endeavour to sort the situation out.

• Staircases and stairwells are often built to a very different design than under Western building standards. There may be no guard rails, be excessively steep, etc. At all times be aware and take appropriate and prudent care.

• We often stay in homestays and farmstays. These may range from a traditional yurt through to a tree house or a town house. As these are traditional homes they may well not adhere to our western standards of safety and so it is important that you make yourself aware of potential risks.

• If in doubt please inform the crew of any safety issues with the hotels/hostels or homestays

Fire Safety – Campsites

• Ensure you know where the nearest source of water or fire extinguisher is.

• Know how to raise the alarm.

• Extinguish all camping fires fully before retiring to bed.

• Observe any regulations regarding fires and bushfires in dry conditions.

• Proceed to an assembly point away from the tented accommodation/affected campsite.

Other Campsite Safety & Security

• Familiarise yourself with the campsite and any known hazards.

• Group tents around our vehicle wherever possible.

• No open flames, smoking or flammable liquids in or near the tents.

• Ensure cooking area is well away from the tents.

• Ensure all water for cooking and drinking is purified first.

• Ensure any soil toilets are min 50m away from tents & cooking area.

• All food waste should be burnt or buried – min 100m away from the site.

• Ensure local advice is followed concerning any wildlife.

• Keep valuables locked in the vehicle.

• Be aware of any local security issues that might be important.

• Do not set out tents close to perimeter fences which may be a security risk.

• Be aware of the security arrangements and local guards for campsite and if in doubt ask them where and where not to pitch tents.

• If in doubt please inform the crew of any safety issues with campsite.

• When wild camping, ensure that you do not wander away from the camp alone. If you do leave camp ensure that you have notified the leader or other members of the group. Food Safety We prepare many meals during the tour and our crew are hygiene trained; however, some general tips can help in order to avoid the possibility of stomach upsets;

• Make sure your food has been thoroughly cooked.

• Hot food should be hot, cold food should be cold.

• Avoid any uncooked food, except fruit and vegetables, (notably those you can peel or shell yourself).

• In many countries you should only drink bottled water or purified water and ensure any seal is intact when purchasing bottles.

• On the Dragoman vehicles we have a tank of drinking water that is kept purified by the crew.

• Avoid ice in drinks as this can cause upset stomachs in hot climates.

• Make sure you wash your hands in antibacterial product when preparing and/or eating food.

• Restaurant Food: This is grassroots travel and many of the restaurants that you will eat in, either as a group or as individuals, will NOT have the same standards of food hygiene as we have in the Western World. Unfortunately this is part of travel in these regions. Therefore think carefully about what food you order and be aware of the risks.

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Personal Safety

One of the real advantages of overland travel is that the vehicle provides a very real level of security when travelling. There is no doubt that a properly equipped overland vehicle, with safes, fully lockable doors and windows is an obvious advantage when travelling in much of the world. We recommend the use of a neck wallet or money belt whilst travelling for the safe-keeping of your passport, air tickets, cash and other valuable items (although most of these can be locked in the safe whilst you are on the trip) and advise you to leave any valuable jewellery, watches, etc, at home. Generally speaking, you will not be travelling on local public transport and will have the added security of travelling in a group with experienced crew on hand to offer advice. We have come up with a few pointers that we recommend you follow:

• Follow the crew’s specific safety advice in each destination.

• Be aware, stay away from situations where you do not feel comfortable.

• Avoid carrying too much money.

• Use of a money belt / neck wallet or is encouraged at all times while travelling for the safe-keeping of your passport, air tickets, cash and other valuable items.

• Avoid walking in poorly lit areas.

• Ensure your valuables are left secure when you go out.

• In any hostels/hotels, place all valuables in a safety deposit box, where available or with reception or locked away by the crew.

• Do not take any valuable jewellery/watches etc. away with you.

• If possible avoid walking around on your own; it is always safer to explore with others.

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Activity Safety & Optional Activities

You will have the opportunity to take part in many exciting activities and excursions, some of which are included, whilst others are optional (i.e. hiking The Inca Trail, trekking to see Mountain Gorillas). These require a certain level of fitness, so it’s important that you read through the trip notes thoroughly and make your own conclusions as to whether you feel that you are fit and healthy enough to enjoy this trip to its fullest.

Some activities may have higher risks than you are used to and you must judge whether or not you wish to, or have the physical ability to take part.

Optional activities mentioned by Dragoman are not included in the trip price or kitty and do not form part of your contract with Dragoman. As such you accept that any assistance given by Dragoman crew members or local representatives in arranging optional activities does not render us liable for them in any way. The Dragoman crew are assisting you in arranging these activities for your added enjoyment whilst on your trip. The operators of these services and optional extras are local suppliers who contract directly with the Client ‘on the road’ subject to and in accordance with their own terms and conditions. Dragoman accepts no liability for any action or activity undertaken by the Client which is arranged independently of Dragoman while on tour. Crew may take part in an optional activity but do so as private individuals and not as company representatives.

Please use your own good judgement when selecting an activity in your free time.

Ensure that you use the appropriate equipment on optional activities, including life jackets, helmets, etc. This is especially important on activities such as horse riding, white-water rafting, etc.

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Included Activities

Included activities are listed in the day-to-day itinerary, all other activities are optional and at your own expense. If you choose not to participate in the included activities on this itinerary, the cost will not necessarily be refunded; this is something you will need to check with your leader.

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Optional Activities

A selection of optional activities is listed in the day-to-day itinerary. This is not an exhaustive list and should be used as a guide only. Prices are for entrance only and do not include transport costs to and from the sites or local guides unless indicated. It may not be possible to do all the activities listed in the time available at each destination. Optional activities are not necessarily endorsed or recommended by Dragoman nor included in the price of this trip. If you do any optional activities, you do so at your own risk and it must be clearly understood that your participation is your own decision and does not form part of your contract with Dragoman. You may be required to sign/complete a waiver form or optional activity form for some optional activities.

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Insurance

It is a condition of booking that you have comprehensive travel insurance. Without evidence of valid travel insurance you will not be allowed to start the trip.

We recommend that any policy has a minimum medical (including repatriation) cover of £5,000,000. We recommend that any policy also has a minimum level of cover for Personal Liability of £5,000,000 and for Cancellation and Curtailment of £5,000. Cover for loss of baggage, personal effects, money and other inclusions are down to personal choice although please bear in mind that personal effects are more likely to go missing whilst travelling and you should ensure that your policy is adequate to cover the value of your personal effects e.g. cameras, I pads, phones etc. Please note that Dragoman is not responsible for your personal effects and is not insured for their loss.

Whatever policy you choose, you must ensure that it is designed for adventure/overland travel and make sure it covers any activity you intend to undertake. As such it must cover you for adventure activities such as white water rafting, trekking, horse-riding and that the 24 Hour Emergency Assistance Company must be experienced in handling situations in developing countries – for example, that they have the ability to arrange repatriation from remote areas such as the Sahara or if you were trekking in the Andes. On activities or side trips that are not recommended by us please ensure you are happy with the safety of the activity before participating.

Please double check if you have annual travel and/or credit card policies to ensure they have the cover you require, as many of these policies are not able to cope with adventure travel to remote areas.

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Our Liability Insurance

Dragoman has comprehensive passenger vehicle liability protection and tour operator insurance. These policies have total indemnities of £5,000,000 and £10,000,000 per incident respectively. This is in addition to local vehicle insurance and your personal travel insurance.

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Emergency Contact

We have a dedicated 24 hour telephone number which should only be used once you have left the UK and in the event of a real emergency. Should you need to call the number, we will do what we can to help but please bear in mind that real progress or action may not be possible until normal office hours.

If your flight is delayed or cancelled, please let us know and then make your way to the joining hotel as instructed in these trip notes. If you cannot get through leave a message and a contact number as these will be regularly checked and the crew informed if necessary.

Emergency Number: +44 (0) 7985106564

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Luggage & Kit List

Although you will not have to carry your main bag long distances, you will need to help load and unload them onto the truck. For this reason we recommend that you use a backpack or soft bag rather than a heavy suitcase. During your trip your main luggage will be kept in the back locker, so you will also need a small daypack. This can be used to carry your camera, water bottle and other personal effects for daily use. Please be aware that due to the constant dust and vibrations your luggage bag will be subject to extreme wear and tear.

The size of baggage that can be brought on this tour is limited by the locker space on the truck. Different trucks have different-sized lockers, however to be safe we recommend that your bag be no larger than 66cm deep, 30cm wide, and 30cm high. The weight limit for luggage on all trucks is a maximum of 20kg. Backpacks should not have an external frame unless it can be easily removed and stored separately to avoid damaging other people's luggage.

Your clothes and equipment should be appropriate for the conditions you are travelling in. On overland trips, Dragoman will provide all camping equipment apart from sleeping bags and ground mats (except on routes between Nairobi and Cape Town where ground mats are provided).

The clothes and equipment should be appropriate for the conditions you are travelling in, which will vary depending on which part of the world you're heading to. On overland trips Dragoman will provide all camping equipment apart from sleeping bags and ground mats*, so you'll need to bring those with you. Think about the climate and altitude of the areas you'll be travelling to- there's nothing worse than being cold at night so it's worth investing in a decent sleeping bag if it's likely to get cold. And remember that even when it's warm during the day, it can often get cold at night, particularly in desert regions.

IMPORTANT: Ground mats are provided on all of our overland trips that run in South and East Africa, between Nairobi and Cape Town. This includes our Family trips between Nairobi and Cape Town.

For a general idea of what you need this list provides a guide:

• Sleeping bag* - Check the expected climate en route. Nights in desert and mountain regions can be very cold in winter months.

• Sleeping bag liner* (or sheet folded and sewn up on 2 sides). It will help keep your sleeping bag clean, and can be used on its own on warm nights.

• Ground mat or compressed foam*

• A day pack is useful for short hikes in the countryside, wandering around cities, etc and also for keeping inside the vehicle for items used during the day

• 2 sets of comfortable travelling clothes (light, easily washable cotton clothes are best)

• 1 set of casual but smart clothes for evenings out. Women should bring a skirt that covers their knees and a scarf for visiting places of worship

• 2 pairs of shorts

• Sun hat or warm hat if trekking

• 1 pair of sunglasses

• Warm sweater/fleeces

• 1 waterproof jacket with hood

• 1 pair of comfortable walking shoes/boots (or ankle height canvas jungle boots)

• 1 pair of sandals or flip-flops

• Underwear and socks (thermals are also a good idea if you are travelling to altitude or to the desert as it can get very cold at night)

• Swimwear

• 2 small towels

• Washing kit, including a small mirror

• Clothes washing detergent, small scrubbing brush & washing line (just a length of cord)

• Head torch/flashlight with spare batteries & bulbs (only the 3 standard sizes of round 1.5v batteries are widely available en route)

• Passport photos (average of 2 per country for which visas will be applied for en route)

• Good water bottle at least 1 litre

• A pouch or money belt worn inside your clothing, or unobtrusive pocket sewn into the inside of a pair of loose fitting trousers, is a must.

• Alarm clock

• Pocket calculator (useful when exchanging money)

• Writing materials & notebook/diary

• Multi purpose knife.

• Mosquito net - The tents supplied by us have mosquito netting and you will only need a net if you think you will sleep out under the stars a lot of the time.

• "Wet Ones" (moistened tissues) and hand gel

• Toilet paper – this can be purchased almost everywhere en-route but one roll is worth packing

• Assorted sized plastic bags - protects clothing and equipment from dust and damp

• Extra batteries for your camera / phone etc as there are only limited opportunities to recharge. For a comprehensive kit list take a look at the Dragoman kit list that Nomad Travel has created. You will receive a 10% discount on all equipment purchased either online or in store. Click to see the kit lists http://www.nomadtravel.co.uk/c/381/Overland

 

*For trips with camping nights

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Personal Medical Kit

All of our trucks have a fully stocked medical kit onboard for use in emergency situations only. Therefore in addition to this we recommend that you purchase your own personal medical kit. In the UK we have teamed up with Nomad Travel Stores and Clinics to produce the Dragoman Travel Medical Kit. It has been designed in conjunction with the truck kits and contains everything you would need for any minor accidents. For more details please visit their website:

http://www.nomadtravel.co.uk/pharmacy

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Passports

Check that your passport will still be valid for 6 months after the end of the trip - this is important as some countries WILL refuse entry to anyone whose passport is due to expire. A temporary or "visitor's” passport is not valid on our trips. You will need to provide us with your passport details prior to departing for you trip. If you change your passport please remember to inform us.

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Pre and Post Trip Accommodation and Connecting Flights

At Dragoman we believe you should make the most of the places you visit, so if you would like to see more of the joining or finishing point cities, why not book additional accommodation to extend your stay? Dragoman can take away the hassle of time zones and language barriers by making the booking for you. This accommodation is only available at the joining or finishing city of your trip, immediately before or after the trip you are travelling on.

While Dragoman is happy to assist with booking your pre and post trip accommodation, it is important that you understand that you may be able to book your own room at a cheaper rate directly through the hotel or on the internet. Our additional accommodation prices are based on the hotel’s rate plus an administration fee. Please note our rates do not reflect last minute walk-in rates or internet specials.

We can also book arrival airport transfers for you as long as we have your flight arrival details. These are normally payable in cash upon arrival; however we do have pre paid transfers in a few destinations.

Please contact our reservations team for details of the accommodation and transfers that we can offer, as not all hotels offer this service.

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Continuing Your Trip

Having an amazing trip and met a great group of people? Having too much fun to go home yet? If on your trip you decide that you would like to continue, then why not speak to your trip leader who can advise you of the cost and availability of continuing your journey.

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Contingency Emergency Fund

Sometimes, civil or political unrest, or reasons beyond Dragoman's control (e.g. a natural disaster), can mean that an itinerary is disrupted and we have to make a contingency plan. This may involve hiring alternate transport or even the whole group flying over an area. Although Dragoman will help organise travel arrangements, in circumstances outside Dragoman's control you will be required to contribute the additional costs involved and therefore we ask you to bring along a 'Contingency Fund' of USD400. In almost all cases trips run smoothly and this fund is therefore never used. We also recommend that you take along an internationally recognised credit or charge card with a decent limit in case of emergencies, such as medical treatment en route, or even the need to be repatriated; though these occurrences are rare. Remember that travel insurance policies usually only refund you for expenses after you have already paid out.

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Responsible Tourism

Dragoman is committed to ensuring that we have a positive impact on local communities and that we implement policies to minimise any negative impact on the local environment. We are dedicated to making sure that we adopt a responsible attitude to the areas through which we travel and believe that our trips should benefit the local people and their environment. Dragoman recognises that we are guests of local communities and strive to make these communities our partners, so that they benefit directly from our visit. You can find full details of Dragoman’s responsible tourism policy linked from the home page.

www.dragoman.co.uk/about-us/responsible-travel/our-commitment

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Water

The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments.

Please avoid the purchase of bottled water by using the chemically sterilised water stored in the purpose-built storage tank or in water jerry cans in your overland vehicle. You are free to refill your bottle as many times a day as you like. You are helping the environment and your pocket!

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Electrical Equipment

Your vehicle will be equipped with a 12 volt socket, so to charge your iPod, MP3 player, camera, laptop and mobile phone you will need a DC 12 volt adapter - the type that can be used from a cigarette lighter in your car. Please be aware that only one piece of equipment can be charged at a time and it will not be allowed if there is a risk of running the vehicle’s batteries low. Batteries may also be recharged from hotel room wall sockets and the majority of the campsites we stay at have electricity points so please bring along your normal charging adapters as well. You will need to ensure that you have the correct country adaptor for your specific charger.

For mobile phones, please note that most countries in the Americas operate at 850MHz and 1900 MHz which is not the same frequencies used in Europe, Africa, Asia and Australia. Most modern tri-band and quad-band mobile phones will be able to operate on these frequencies but please check your mobile phone specifications before travelling to ensure that you'll be able to use your phone in the Americas.

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A Few Rules

Illegal drugs will not be tolerated on our trips. Possessing or using drugs is not only against the law, but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for Dragoman groups. It is one of our core values to treat all people we encounter with respect which of course includes all the local people who make our destinations so special. The exploitation of prostitutes or children is completely contrary to this philosophy. Our group leader has the right to expel any member of the group if drugs are found in their possession or if they use prostitutes or abuse children. Equally Dragoman will not tolerate any violence or threat of violence towards local people, other group members or any member of our staff. Our group leader has the right to expel any member of the group if drugs are found in their possession, if they use prostitutes, abuse children, use violence or threaten violence, without a refund of the trip price.

We expect you to obey all the laws of the countries through which we pass. This particularly applies to the smuggling of contraband and possession of narcotic drugs (as above), firearms, antiquities and ivory. Any customer found contravening such laws or customs will be required to leave the trip immediately with no refund of the trip price.

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Issues on the Trip

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local partner straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.

We recognise that there may be times when your group leader may not be able to resolve a situation to your satisfaction. If this is the case please contact our customer relations department on

customer-relations@dragoman.co.uk.

You may also choose to provide details in your feedback questionnaire which we ask you to complete at the end of your trip, but we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.

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Tipping

Tipping is entirely voluntary. The Dragoman crew may be travelling with you for many weeks and usually they become good friends with most members of the group. It is sometimes easy to forget that they do work hard to ensure that you do have a great trip. If you feel you would like to tip them, they certainly would appreciate it.

On a number of our trips, we also use a local guide as well as our own Dragoman crew. These guides live and travel with you through their home country and it is usual to tip them when they leave. We recommend USD $1 to USD $4 per person per day, but check with your crew for an appropriate amount.

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Our Community

At any time before or after you book, you can join our community - Dragoland. This is a great place to ask questions before you travel and to catch up with your fellow travellers once your trip has finished. You can share photos, videos and stories and you can also download a selection of free travel apps. See the home page to sign in - it's free and easy. We also have a Facebook page where travellers regularly swap info with each other

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Feedback

After your travels, we want to hear from you! We rely on your feedback. We read it carefully. Feedback helps us to understand what we are doing well and what we could be doing better, and it allows us to make improvements for future travellers.

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