Why Choose Dragoman

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why-choose-dragoman
1.  30 years experience in Adventure Travel.

Dragoman started running overland tours in 1981, making us one of longest running adventure travel companies.

2.  Winner of the 2009 Wanderlust Top Tour Operator award.
Voted as the best top operator by Wanderlust readers with the highest score ever awarded in this category.

3.  Winner of 2010 AITO sustainable tourism project award.
Our Tarpuy Yachay project supports Quechua communities in Peru and this year was received particular praise for involving travellers with the local communities and it’s long-term impact.

4.  Independently owned.
The same people that started Dragoman in 1981 run it today meaning that customer satisfaction and pioneering travel drive us rather than delivering returns for shareholders.

5.  Committed to responsible tourism.
We endeavour to adopt a responsible attitude to all the areas we travel through and try to make local culture and communities an integral part of our trips

6.  Large product range.
Dragoman is all about choice: Overlanding, adventure holidays, family and volunteer, across 66 countries. We have tonnes of fantastic tours to choose from.

7.  Frequency of departures.
On our most popular routes we have very frequent departures fitting into your holiday schedule. East & Southern Africa or the Andean route have departures up to once per week in high season.

8.  We own, operate and maintain all our overland trucks.
Unlike so many overland operators we use and maintain our own overland trucks meaning that we can guarantee quality and safety.

9.  Our tour leaders have the longest training in the industry.
All of our overland leaders undergo 10 weeks training at our HQ then up to 6 months on the road as a trainee. Having completed that, we know they are ready for anything.

10. Combination trips that link together.
Our tour schedule is designed to link together so all our short trips join up. This gives you the freedom to choose the length of trip that suits you.

11. Small group sizes.
The maximum group size is 21 on overland trips and 12 on adventure holidays. This means you get a more personalised experience, getting closer to the communities you visit.

12. Pay deposit only to secure your place on a trip.
When you book you’ll only have to pay 10% deposit, the full balance doesn’t need to be paid until 60 days before departure.

13. More inclusions.
We include more in our price so you don’t have to fork out on the road.

14. Control how your money is spent.
On overland trips our group kitty gives transparency so you can see exactly how your money is spent.

15. Dedicated and experienced reservation team to handle all your enquires.
Our reservations team know more about Dragoman trips than anyone else and always happy to help you plan your trip.

16. Proactive service levels.
We go the extra mile to ensure your booking process is smooth. And we guarantee to respond to all enquires within the same working day.

17. 24 hours, 365 days a year emergency support.
Very rarely does anything go wrong but if does you’ll be happy to know our support team will react immediately no matter what time of day or day of the year.

18. Guaranteed trips.
Where you see a G next to a departure it is guaranteed to run. It’s actually very rare for us to ever cancel a published departure but our guaranteed trips should give extra confidence to book with us.

19. Financially bonded to protect your money.
Dragoman is fully financially bonded by ATOL. This means that customers booking with us are covered in the event of financial failure.

20. We have comprehensive passenger insurance.
Dragoman has passenger liability protection and tour operator liability insurance. These policies have total indemnities of £5,000,000 and £10,000,000 respectively.

 

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